The Magic of Exceptional Customer Service Class Format: Webinar Instructor: Doug Lipp Date: Wednesday, September 8, 2010 — CHANGED DATE Time: 1:00 – 2:30 PM ET Fee: Free Course Description Doug’s Walt Disney University training experience provides fascinating stories, unique insights, and invaluable lessons. Learn how certain skills, attitudes and behavior contribute to delivering exceptional customer service. Doug’s ac...

Did you know most GovCon firms spent about 2% of their annual revenue on IT last year? Would you like to know where they plan to focus their IT investments next year? Clarity: Focus on IT, captures the opinions and plans of 233 CIO’s and senior IT executives across a broad range of Government contracting firms and topics. Join Deltek for the webcast “Technology Trends in Government Contractor” and hear how to: Assess the spen...

Government agencies today are challenged to keep pace with the ever growing need for Internet streaming of videos in support of their media events, online training programs, internal communications, etc. Without a robust delivery network, these citizen engaging tools can be slow to load, fragmented and ultimately ineffective. Date: Thursday August 26, 2010 Time: 2:00 – 3:00pm Eastern Time Register: www.dlt.com/Akamai/GovtStreamingWC Atte...

So far this year the Transportation Security Administration has begun an aggressive effort to deploy nearly 500 Advanced Imaging Technology systems in some of the nation’s airports by year-end as a result of the failed 2009 Christmas Day bombing attempt aboard a passenger plane. The agency plans to maintain that aggressive pace in 2011 by deploying another 500 machines. Yet there are still privacy concerns with the whole body imaging tec...

Is your agency ready for a change - one that is sure to be an economic game-changer? A mission-critical converged infrastructure can enable federal agencies to increase agility, lower cost of operations and drive innovation. Join us for a webinar to hear how the world’s first mission-critical converged infrastructure can revolutionize your agency’s operations. Hear from a panel of experts about how you can save millions of dollars...

As part of the president’s Open Government Directive, federal agencies are being asked to embed transparency, participation and collaboration into their daily operations. These initiatives require new ways of thinking, sharing information, and interacting with the public. Join Government Executive Editor in Chief Tom Shoop and a panel of agency leaders as they discuss how to successfully implement open government initiatives. Learn: How...

Join INPUT’s Kristina Mulholland for a preview of the recently-published report, Electronic Health Record (EHR) Incentive Funding and Certification Program. This presentation provides insight into the rapidly-growing health care information technology (HIT) marketplace — currently bolstered by an unprecedented amount of federal funding.Highlights from the Report: State and local EHR market forecast HIT grant programs established vi...

1.) Do your court officers collect data on paper forms? 2.) Do they spend too much time scanning or doing data entry? 3.) Do you want the data scanned as it is, written and integrated into your case management system?Join Carahsoft and Adapx for an informative customer success story to discover how the United States Courts have automated paper forms, saving time and money, with Adapx software for digital pens. Phil Reyna, Chief Pretrial Office...

Please join Web Manager University as we host our next FREE New Media Talk Socrata CEO, Kevin Merritt, will team up with Jeffrey Levy, Director of Web Communications at the EPA, for this event to show you how the EPA transformed BP Oil Spill data into an interactive and visual dataset and shared that data on EPA.gov Date: Wednesday, August 4, 2010 Time: 2:00 - 3:00 PM ET This is a FREE online webinar! http://www.certain.com/system/profile/web...

TRB Webinar: Toward a Common Ecological Framework Part 2: Habitats, Species, and Connectivity July 30, 2010, 1:00–4:00 PM EDT In this webinar, Marie Venner (Principal Investigator, SHRP 2 Project C06, marie@vennerconsulting.com) will lead a continued discussion of the upcoming products from SHRP 2 Project C06. Part 2 will focus on habitats, species, and connectivity. Register at https://www1.gotomeeting.com/register/235297937. This is th...