The head of infrastructure and operations (I&O) must balance a wide range of responsibilities and stakeholders, and they face pressure from the CIO to deliver measurable value. They must contend with challenges such as operational breakdowns, technical debt, enabling innovation and new ideas, and ensuring alignment with objectives that are typically complex, urgent and critical to run the business. I&O leaders rely on a strong partners...

The stakes for artificial intelligence (AI) are so high — geopolitically, economically and societally — that governments and enterprises alike must establish a determined approach to responsible innovation and policies. Gartner predicts that by 2027, the productivity value of AI will be recognized as a primary economic indicator of national power. The level of excitement for — and fear of — AI and generative AI (genAI)...

Data storytelling has emerged as one of the trendiest topics in analytics, business intelligence (BI) and data science, especially now with generative AI (GenAI). Yet, there is still a disconnect between data scientists and data analysts and the rest of the business when data modeling outputs need to be translated into business decisions. Data and analytics value cannot be realized without data storytelling, which offers a better way to commun...

The future of data and analytics (D&A) foresees the key focus to create more value and boost competitive advantage through improved business decision-making. A key driver of high D&A performance, according to the most recent Gartner chief data and analytics officer (CDAO) survey, revealed the promotion of data-driven decision-making with data literacy programs. Therefore, D&A leaders must fully embrace the growing criticality and d...

Enterprise application leaders often struggle to implement process automation technologies due to the lack of a unified architecture. RPA, BPA, and other platforms are quite overlapping, most business automation vendors are working toward a general-purpose automation platform built around orchestration, connectivity and AI. Gartner calls this emerging platform the BOAT – Business Orchestration and Automation Technologies. Join this compl...

Generative AI (GenAI) is attracting significant attention from enterprises, investors and technology providers, with many large tech companies and startups already building solutions on GenAI. But, given the broad applicability of GenAI use cases, product leaders are struggling to decide which use case to prioritize, where to invest, and, even more importantly, when to invest. Synthetic data, personalization, conversational AI, and AI agents a...

Midsize enterprise (MSE) CIOs and IT leaders face many challenges on a daily basis. They must influence enterprise plans and create an IT strategy that achieves enterprise goals by monitoring trends and opportunities that are fit for MSE needs and priorities. Join this complimentary Gartner IT webinar for midsize enterprise IT leaders as Gartner experts provide a data-informed look at the trends affecting midsize enterprises and their IT opera...

The use of generative AI (GenAI) tools, specifically AI coding assistants, by software engineering leaders has resulted in a 380% increase in Gartner inquiries on developer productivity within a year, and this number continues to rise. Software engineering leaders are under pressure to measure and improve productivity. But, how can your developers take advantage of GenAI tooling, while increasing productivity and improving developer experience...

Gartner tracks the most important trends in artificial intelligence and generative AI (GenAI): How are GenAI and AI evolving? What are pragmatic examples of what customers are doing? How is value being created? The year 2023 was the year of exploration, education and experimentation, but this year is when organizations must deliver and execute. Executive leaders should adjust leadership priorities, reconcile AI investment with redistributed ri...

Organizations must determine how to make the best possible use of new technology developments that could cause significant disruption over the next few years, such as generative AI (GenAI), and embrace the connected workforce nature while remaining resilient. Technologies such as generative AI are shaking up entire industries. Join this complimentary Gartner IT strategy webinar as a Gartner expert revisits the Gartner Top Strategic Technology...