Other events by Government Technology:
Reimagining the Social Safety Net: Meet...
The health and economic impacts of COVID-19 are straining the social safety net. States are processing unprecedented numbers of new unemployment insurance claims. Cities and counties confront rising demands for information sharing, symptom tracking and contact tracing related to the virus. And, of course, all of this is happening at a time when most state and local government employees are working from home. Join us July 29 at 11 a.m. Pacific/...
Remove the Barriers to Citizen Engagement
In the wake of COVID-19, state and local government contact centers are handling an unprecedented volume of citizen interactions. A recent survey by NICE inContact, a provider of innovative contact center software, found more than 90 percent of public sector contact centers saw traffic increases as citizens sought information and vital government services related to the pandemic. Now, contact center traffic is poised to grow even further as co...
Delivering Public Services in the COVID...
COVID-19 transformed digital service options from “nice to have” to “absolutely must-have.” Local governments need fast, flexible, scalable, and cost-effective tools for this new normal to safely meet the needs of the people they serve. Join us July 28 at 11:00am PT/2:00pm ET as our experts explore methods government agencies are using to increase efficiency and rapidly digitize core administrative services like licensi...
Looking Ahead: Making Remote Work Safe...
The COVID-19 pandemic forced state and local government agencies across the nation to rapidly implement remote work. Now, as the nation enters the recovery phase, government leaders are reassessing long-term workforce and workplace strategies. Many agencies expect to formalize work-from-home policies to strengthen resiliency and flexibility going forward. And they’re evaluating technology plans to ensure remote work is secure, reliable a...
Cloud Ready Networks: How to Accelerate...
State and local agencies are implementing cloud platforms and software-as-a-service solutions to modernize faster and meet emerging needs. But layering new cloud solutions atop existing data center systems dramatically changes network requirements. Instead of funneling traffic to central data centers to connect with services and enforce security, today’s networks must efficiently and securely link multiple cloud services with multiple lo...
New Normal of Digital Public Sector Services
Government agencies cannot afford to ignore digital transformation and e-Government initiatives anymore. Digital services like telehealth, distance learning, unemployment systems and transportation management require the highest levels of quality to ensure citizen well-being. Agencies were already under pressure to match private companies in offering highly available, high-performing digital services. Now, the coronavirus pandemic has accelera...
Closing the Endpoint Security Gap: The...
State and local governments have become prime targets for cyberattacks. As more organizations have shifted to remote work in recent months, phishing attacks have increased 85 percent and cyber breaches overall have increased 600 percent. It’s now more important than ever for states and localities to secure all their endpoints. Governments have traditionally focused on PCs, laptops and mobile devices connected to their networks. But print...
Data Resiliency: Why Your Backup and Re...
The ability to quickly recover important data is mission-critical for state and local governments. Risks for data-related disruption have multiplied – driven by the massive public-sector shift to remote work, an uptick in sophisticated and targeted ransomware attacks and greater reliance on data to fulfill important government functions. All of this means agencies must implement effective strategies and tools for information governance a...
Deliver Services Constituents Expect: M...
To deliver the services and experiences your constituents expect, you need expert technology partnerships that provide agile and flexible network solutions. The CARES Act provides $150 billion in federal funding for state, local and tribal governments. Because there’s latitude in how these funds can be utilized, you have an opportunity to address some of your biggest challenges and set your jurisdiction up for a brighter future. Join us...
Understanding the True Costs of Cloud:...
State and local governments across the country have been forced to upend business operations in response to the Covid-19 pandemic. And for many of them, agencies looked to cloud-based technologies to allow their employees to work remotely while sheltering safely at home. But as the nation moves beyond the crisis to the long, hard work of reopening and rebuilding the economy, governments will have to reexamine their longer-term technology strat...
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