Join NICE for the third and final webinar in our Beyond ChatGPT series as we discuss the tangible steps organizations need to take to harness the awesome potential of AI for CX. Elizabeth Tobey, Head of Digital & AI Marketing at NICE and guest speaker Christina McAllister, Senior Analyst at Forrester will take you through the ins and outs of deploying CX AI in 2024 including what to expect as AI technology continues to advance, AI’s...

Supervisors set the tone for the team. Getting it right involves self-awareness, discipline, and training. But who has time to focus on personal growth when faced with the day-to-day challenges that come with the local government profession? Enter the newly reimagined Effective Supervisory Practices Training Series. Based on the new 6th edition of ICMA’s bestselling Effective Supervisory Practices book, (print and digital) this six-part...

The Department of Defense (DoD)’s research and modernization priorities within artificial intelligence (AI) require transformative initiatives to ensure the United States remains at the cutting edge of technology. An important goal of DoD’s is to develop AI that is trustworthy, particularly when making life-or-death recommendations to warfighters. The 2023 Data, Analytics and Artificial Intelligence Adoption Strategy, which was dev...

Tech marketers, more than any other function within technology and service provider organizations, believe that generative AI (GenAI) is and will continue to be vital to their work. According to Gartner’s Impact of GenAI on Tech Providers Survey, an impressive 82% of tech marketers view GenAI as vital to their work, and 85% have already deployed three or more use cases. Despite the potential risks associated with privacy, security, copyr...

Forward-thinking state and local governments are participating in the State Risk and Authorization Management Program (StateRAMP) as they build out a robust and secure IT infrastructure. Modeled after the federal government's FedRAMP, the nonprofit membership organization uses independent audits and continuous monitoring to verify that cloud services satisfy standardized state government security requirements and can be used by agencies in mul...

The White House Executive Order for New Standards for AI Safety and Security and the Department of Homeland Security’s IT Strategic Plan includes the actions to ensure AI systems are safe, secure, and trustworthy, used responsibly, and address algorithmic discrimination. In this webinar, speakers will delve into the development and training of biometric matching algorithms and steps you can take to mitigate bias. The impact of bias inclu...

Ready to equip your team with the right tool to be successful in the SLED space? Dustin Haisler, President of e.Republic and Government Technology, will break down what is possible with the leading SLED market intelligence tool, Industry Navigator (under the Government Technology umbrella). Haisler will provide a playbook for your team to use this tool to win more deals and build strong relationships with public-sector IT leaders. Think of thi...

Are you ready to supercharge your next acquisition strategy? Join this month’s webinar as we delve into the world of incentive strategies. Learn how incentive strategies can be a game-changer in the world of federal acquisition. Uncover the most effective approach to motivating contractors - tying incentives to measurable, outcome-based achievements. We'll share real-world success stories and help you implement innovative incentive strat...

Come learn about how agencies can recoup proceeds from sales of Government Personal Property and use those funds to reduce the cost of procuring replacement property. This training will provide you with information about what Exchange/Sale Property means, how you can report it into PPMS.gov, how you can obtain your money as a result of the sale, how much time you have to use the money acquired, and more. There is no charge for this class and y...

As generative AI (GenAI) moves beyond the hype, it is transforming self-service analytics and business intelligence platform adoption. Today's analytics and business intelligence (ABI) platforms must support the needs of IT, business analysts, data scientists and analytic content consumers. While integration with cloud ecosystems and business applications is a crucial selection requirement, buyers also need ABI platforms to support governance,...