Improving customers’ experience when accessing, engaging, and interacting with an agency through contact centers will have a significant impact on their overall experience with government. The Contact Center is a critical link between your agency and your customers. Empathizing with your customers and resolving issues in a timely and effective manner are more important than ever to achieve agency mission. Positive customer experiences dr...

Learn real-world cyber security skills from top industry experts during SANS Network Security 2023 (September 6-11, PT). Join us Live Online or in Las Vegas, NV to experience interactive training with hands-on labs, practice your skills during NetWars Tournaments, and network with your peers in real time. SANS Network Security 2023 Features Courses In-Person or Live Online Core, DFIR, and Grid NetWars Tournaments on Sep 9 & 10 (In-Person O...

This workshop will cover advanced cyber defense techniques and tools, emerging technologies in identifying zero-day vulnerabilities, mission and system resilience and survivability, and much more. Please join fellow Cyber Test & Evaluation (T&E), Acquisition, and Operation professionals from the government, industry, and academia to share information, lessons learned and knowledge. Join us at the opening Session on Wen. August 30th for...

Join us August 22-24 for FED Supernova 2023 - The #1 Defense Innovation Event of the Year! Fed Supernova brings together entrepreneurs, government officials, and industry leaders to foster collaboration and develop dual-use solutions that leverage commercial technology for the Department of Defense. This three-day event serves as a catalyst for defense innovation, providing a rare annual gathering where the entire ecosystem converges in the he...

Back for the 7th year,​ The Diana Initiative​ is hosting a one-day diversity-driven conference with the goal to create a more inclusive information security industry. While our website will contain the most up to date information, highlights of this year’s conference include: Two speaker tracks Engaging hands on events and challenges Career village Badge soldering and maker village Registration opens at 7 AM Talks begin at 9...

Our theme this year, “Multi-Domain Operations in an Extended Range Environment”, will take a look at our need to be better and faster at getting our products to the warfighter and decision makers. Our intent is to peak discussions on how we can prioritize our resources, identify innovative solutions to overcome the status quo, even in the midst of resource and dollar limitations. We must move towards a test, training, and experimen...

Join the hundreds of mayors, council members, managers, finance officers, public works directors, police chiefs representing over 130 Maryland municipalities. City and Town officials are eager to connect with industry leaders.

The Government Contract Pricing Summit (GCP Summit) is a unique opportunity for federal contract pricing professionals from the public and private sectors to meet, grow professionally, and collaborate on solutions for more efficient acquisitions.Since its inception in 2016, the GCP Summit has attracted over 2,000 top pricing professionals from government and industry.

Artificial Intelligence (AI) and Machine Learning (ML) are rapidly changing the way records managers track the data they have, from where it is located to who can access it to what information it contains. These technologies are also changing how agencies meet compliance requirements. In this virtual workshop, we break down these concepts and show the potential benefits to your agency. You will leave with a better understanding of how AI/ML ca...

The Society of Government Meeting Professionals (SGMP) will host its Annual National Education Conference (NEC) in Bloomington, MN from June 6-8, 2023. The in-person conference is the oldest annual event in the government meetings industry and where government planners and suppliers from across the country come together for non-stop education, resources and connections. Nine continuing education credits for CGMP and CMP are available. The Cert...