Diversity, equity, inclusion and accessibility (DEIA) isn’t a new concept. However, the Biden Administration has made achieving DEIA goals a cornerstone of its agenda. The only problem is that there are numerous mandates, goals and policies all aimed at improving DEIA, which makes wading through the various directives difficult for overburdened agencies. Join us online Wednesday, Feb. 21 from 2-2:50 p.m. ET/11-11:50 a.m. PT to hear from...

Digital services have the power to transform how people interact with government agencies. For example, instead of waiting in an hour-long line to update your driver’s license you could renew online. However, for digital services to be truly revolutionary they must be accessible to everyone. Accessibility can take many forms; it can mean providing tools to aid those with disabilities, using inclusive language to not alienate populations...

While no one really likes conflict, constructive disagreements can lead to productive and innovative problem solving. But first, you have to be willing to deal with conflict head on. Join GovLoop and NextGen online Tuesday Dec. 19, from 2-2:50 p.m. ET/11-11:50 a.m. PT to learn strategies for empowering your team to disagree with purpose, and stop avoiding difficult conversations.

The Biden administration has made diversity, equity, inclusion and accessibility (DEIA) part of its Presidential Management Agenda and released guidance on implementing DEIA internally and in acquisition. However, that policy focus is only half the equation. Now agencies are left to create their own DEIA implementation strategies. Join us online Wednesday, Dec. 13, from 2-2:50 p.m. ET/11-11:50 a.m. PT to hear from experts about how to apply th...

The past three years have accelerated the pace of change in federal technology which has enabled virtual talent and qualified workforce, access and utilization of multiple digital channels, and a revitalization of customer experience across multiple services. In our new world, each of these elements are imperative in order to function in the work environment. Even Clare Martorana, Federal CIO at Office of Management Budget commented that only...

Raise your hand if you have ever worked in a toxic workplace? Here are a few signs, if you are unsure: slow, incomplete, or non-existent communication; private, gossip-fueled side conversations; piling on work; etc. The real question then becomes, what do you do about it? Join GovLoop and NextGen online Tuesday, Sept. 26, from 2-2:50 p.m. ET/11-11:50 a.m. PT to hear from a government expert about how to deal with a toxic workplace.

Government and industry face significant challenges in hiring the right skilled workforce, encountering a very competitive landscape, where all are vying for similar talent along with pressures to control cost. With this new landscape, government and industry are investing human capital well versed in digitization, robotics, automation, artificial intelligence, machine learning, and new emerging technologies of the future. Everyone is still en...

The federal government has continued to refine current standards to better fit the needs of American people. Millions of Americans heavily rely on government-funded benefit programs to maintain their livelihoods. The stresses and burdens that come with interacting with the government, such as needing the services of Medicaid, Supplemental Nutrition Assistance, Social Security, etc. need to be eliminated in order to elevate the customer experie...

The federal government has continued to refine current standards to better fit the needs of American people. Millions of Americans heavily rely on government-funded benefit programs to maintain their livelihoods. The stresses and burdens that come with interacting with the government, such as needing the services of Medicaid, Supplemental Nutrition Assistance, Social Security, etc. need to be eliminated in order to elevate the customer experie...

The Society of Government Meeting Professionals (SGMP) will host its Annual National Education Conference (NEC) in Bloomington, MN from June 6-8, 2023. The in-person conference is the oldest annual event in the government meetings industry and where government planners and suppliers from across the country come together for non-stop education, resources and connections. Nine continuing education credits for CGMP and CMP are available. The Cert...