Overview: This one day Potomac Forum workshop will focus on taking organizational CDO/EDEs to the next level within their respective organizations, based on lessons learned and best practices. In order to be effective, CDOs require specific prerequisites or risk becoming casualties. Paramount among these is the need for an organizational data strategy. Without a well understood and organizationally accepted data strategy, governmental organiz...

Here are the top 5 benefits to attending this year’s summit, “Transforming the Citizen Experience”: It's FREE! – We know your budget is tight, so don’t miss out on this free educational opportunity. Improve the citizen experience – Most agencies think they know the information citizens want and how they want it, but only 45% of citizens would agree. Learn strategies to raise overall citizen satisfaction. Net...