As the nation faces more persistent and sophisticated cyber threats than ever before, federal agencies can no longer take for granted that their systems and applications are secure. With that in mind, the federal government is taking unprecedented measures to protect the highly sensitive information of Americans. Central to the government’s efforts to deter, protect against, detect, and respond to a constant barrage of attacks, the Biden...

What is the future of government work? It’s hybrid workspaces and human-centric user design. It’s the synergy of people, systems, and data for rapid adaption. It’s working smarter to create more, more quickly. It’s meaningful digital acceleration to enhance government customers’ key life experiences. At the 2022 ServiceNow Federal Forum, we’ll explore how agile, efficient, and effective workflows are transfo...

The Continuous Diagnostic and Mitigation (CDM) program has matured and broadened its offerings and full deployment of agency dashboards is on the horizon. In the last year, however, ominous high profile breaches in commercial and critical infrastructure networks have highlighted the continued importance of strong cybersecurity across federal networks. In the wake of the pandemic, federal IT managers are faced with an increasingly complex cyber...

Supply Chain Risk Management (SCRM) and Cybersecurity Supply Chain Risk Management (C-SCRM) have gained increased attention recently as several high profile incidents compromised a number of federal systems. In the wake of those incidents, The White House, the Cybersecurity and Infrastructure Security Agency and the National Institute for Standards and Technology have all stepped in to provide new guidance and tools for agencies to improve the...

Expanding and Evolving within the Digital Revolution At the heart of the Digital Revolution is quick-term, short-term, and long-term growth and profitability. The acceleration of automation development from inception throughout the supply chain will drive customer demands now and in the future. Simply put, companies embracing faster a positive seamless digital customer experience will be the relevant companies for the future. Employing effecti...

Although it got an encouraging $1 billion funding shot in the arm from the American Rescue Plan Act in early 2020, the effort to modernize and transform an aging infrastructure remains a complicated task that takes coordination, executive buy-in and detailed security and data strategies to make it work. The $1 billion set aside for the Technology Modernization Fund in the ARP smooths some modernization budgeting issues for agencies, which have...