Governments at all levels are being tasked to think outside the box to meet today's ever-growing list of challenges, especially in the midst of shrinking budgets and the ongoing pandemic. The only way to be successful is to modernize and innovate. But, many agencies are saddled with slow legacy systems, untrained personnel, and outdated processes. Governments need to find creative solutions to these problems, which often means looking at new t...

On February 13, shortly before the Covid pandemic, a USPTO executive team met with industry to discuss IT opportunities and challenges. CIO Jamie Holcombe and several colleagues shared their vision and anticipated journey, and invited industry to help address challenges in modernizing USPTO’s IT for its important mission. Mr. Holcombe and his team will share a six month update on progress made, and plans for the future. The team will she...