The Society of Government Meeting Professionals (SGMP) will host its Annual National Education Conference (NEC) in Bloomington, MN from June 6-8, 2023. The in-person conference is the oldest annual event in the government meetings industry and where government planners and suppliers from across the country come together for non-stop education, resources and connections. Nine continuing education credits for CGMP and CMP are available. The Cert...

Errors and defects are a problem in virtually every industry. The goal of defect-free/error-free product or service delivery is the aim of every company. However, in order to eliminate defects or errors permanently, you must use a disciplined approach in order to ensure that the problem does not recur. One of the most widely-used tools is the 8 Disciplines (8D) methodology. 8D requires you to identify and fix the problem immediately (put a ban...