Join federal, defense, state and local, as well as industry leaders, to explore the key components of digital transformation and how organizations can efficiently improve service delivery by taking customer experience (CX) to the next level. Learn from Adobe and its partners as they discuss the accessible solutions and services helping agencies offer an effective, equitable, and accountable government that meets the needs of its people.By atte...

DHS delivers its missions through a workforce aligned with expert tasks and strategic directions. Industry plays an important role in workforce. Industry provides human capital domain expertise to advance best practices and systems supporting workforce strategy and programs. Industry also supplements the DHS workforce. The DHS spend with contractors increased in 2019 and is projected to keep increasing as a percentage of discretionary budget a...

Dcode Eureka AI is a one-day, focused training event designed for government leaders looking to implement AI technology solutions in support of their mission. Dcode Eureka helps government teams navigate emerging technology and bureaucratic landscapes to learn how to start and scale. We’ll cover how to identify AI opportunities, scope your AI problem sets, set a strong data/technical foundation, and overcome bureaucratic barriers. Dcode...

Preventing, Assessing and Detecting Fraud in Government: Lessons Learned and Best Practices

Latest Information on Government Records Management and Transitioning from Paper to Electric Records for New and Experienced Records Management Executives, Managers and Staff

Modernizing performance management remains one of the biggest challenges that agencies face. As a key component of the President’s Management Agenda, it is integral to understand how best to improve the performance of the Federal workforce and increase workforce engagement to achieve future mission success and enhance the customer experience while achieving workforce planning requirements in the modern, mobile workplace.

Robotic Process Automation (RPA) has the potential to automate entire processes or part of processes that are repetitive, monotonous and occur in high volumes. In a shrinking budget environment, RPA is a tool to “do more with less”. While RPA automates “hand work”, AI assisted Intelligent Automation also automated “head work”. RPA, IA and AI has spread rapidly in the private sector and many federal and stat...

The Shared Services Summit (SSS) will bring together more than 400 individuals from across the federal CxO community (acquisition, financial, HR, IT and performance) to address common opportunities and challenges in sustaining progress in shared-services implementation.

This Potomac Forum Training Workshop will help agencies comply and meet NARA records management requirements. As Agencies work to meet upcoming deadlines for managing federal government records, NARA continues to focus on ways to help agencies implement electronic records management including shared services, training, digitization, GSA partnerships, and how to manage emails and other records in accordance with regulations and policy and e-di...

How best to encourage employee engagement, enhance a culture of civility and respect, improve the performance of Federal workplace processes and improve overall workforce engagement to achieve future mission success and achieve workforce restructuring requirements in the modern, mobile workplace.