Government agencies understand the pain of siloed data, especially as they continue to move data and programs to the cloud, modernize legacy systems, and automate manual processes to meet evolving citizen and employee demands. Connecting and accessing that data can be a challenge, but new technologies and modern integration platforms help accelerate transformation by connecting SaaS, enterprise applications, and other data sources, whether the...

Agencies often need to work with multiple public cloud providers and with on-premises data centers as well. For all the benefits that come with the variety of providers, it also presents challenges when workloads need to be moved from one provider to another and back. This webcast will look at the challenges that agencies face with safeguarding data that will be accessed by a growing VDI workforce and how they are managing the operational comp...

As horizons stretch for the remote work force and the prospect of returning to the office any time soon looks less likely, agencies are looking for way to make data accessible, anywhere, anytime in a cost effective way. A multi-cloud approach can offer such a solution—a way to virtualize workloads and move data from servers to virtual desktops and from on-premises centers to the public cloud and back. Learn from a key executive how one a...

For most agencies, the fall will mean a mixed bag of open offices and remote workforce. Agencies spun up solutions quickly for expanding and protecting networks and data, and now they are planning for supporting both approaches.What has worked for agencies with managed services and what is available to help as employees return to offices? Can collaboration tools substitute for face-to-face discussion? Are there scalable solutions that allow ag...

Transforming the IT infrastructure for an agency is a complicated task that requires coordinated and effective decision making, buy-in from key executives and detailed data and security strategies -- not to mention funding for new technology or the move to managed services. This FCW Summit will discuss new policies and guidance that will govern these changes. In addition, agencies that are well into their modernization journey will share lesso...

Software Defined Wide Area Networks (SD-WAN) have been very successful as an enterprise solution in the commercial world, but security concerns and the government’s former emphasis on working in offices has slowed its deployment in the public sector. Now, however, with large parts of the federal workforce working remotely, demand for access to the public internet has dramatically increased. Release of new interim guidance about TIC 3.0 a...

It’s been more than 40 years since the last major revamp of the federal job classification system—before the internet and cell phones, let alone cloud services and data scientists. And in the wake of COVID-19, even employees in long-established roles are being forced to adapt to radically different working environments. The challenges for federal agencies are massive -- but so too are the opportunities to reimagine roles within the...

Improving the customer experience has been a federal focal point for several years now, but many organizations still struggle with turning basic goals like "better design" and "meet digital natives' expectations" into a practical program to improve CX. In this GCN editorial webcast, GCN editors will speak with CX experts within government about what's worked for them, and how to make sure CX investments pay dividends across the enterprise. Thi...

IT modernization is a leap into the digital future, and cloud computing is its springboard. In the federal sector, cloud is quickening the advancement of mobile technology, data analytics, artificial intelligence, the Internet of Things, agile computing, streamlined development models and advanced cybersecurity. The outcome is growing efficiency and effectiveness in agencies’ missions, improved customer service at agencies seeking to emu...