Navigating the Security Maze of the Rem...
With the outbreak of COVID-19, the demand for remote work has increased exponentially. Working from home presents a different set of cybersecurity challenges with most home offices having off-the-shelf routers with minimal security countermeasures. The new remote work and remote learner environments provide attackers with a new entry point which they can exploit more easily than the well-defended network used in the past. Leveraging malware po...
Splunk for Remote Contact Center Analytics
Many of you are using Splunk today to gain valuable insights to make data-driven decisions. The unprecedented times bring new challenges and Splunk provides the platform capabilities and the expertise to assist in ensuring continued availability and quality. We can help build on the tremendous work your teams already have in place today. Join Splunk and Carahsoft for a presentation on analytics specific to the help desk or call center. As you...
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