In this session, attendees will learn about: A multi-disciplinary pragmatic approach required to reduce the time it takes to complete a system going through ATO, or for re-certifying a system Alpha Omega Integration, A2O™ solution built in collaboration with the industry-leading automation vendor UiPath How A2O™ automates The discovery of ATO processes and tasks The collection of data from manual controls Executing controls ...

Better with Bots: Automating Your Contact Center Do you know how many citizens feel dissatisfied and frustrated after engaging with your customer service center? Are citizens and agency staff waiting long enough to wonder why things take so long? Are your first contact resolution numbers low and do you pay the cost of escalation to Tier II because Tier I is pressured to get off the phone? Citizen contact centers, help desk, service desk, custo...

Join the UiPath Federal team hosted an invitation-only session of UiPath's RAVE, a new opportunity being offered in the Washington D.C. area. This full day of training is designed specifically for government employees building robotic process automations, as well as those developing them for their agency. Private sector integrators will gain insight on how to accelerate the development time of complex robotic process automations. Attendees wil...

Join the UiPath Federal team hosted an invitation-only session of UiPath's RAVE, a new opportunity being offered in the Washington D.C. area. This full day of training is designed specifically for government employees building robotic process automations, as well as those developing them for their agency. Private sector integrators will gain insight on how to accelerate the development time of complex robotic process automations. Attendees wil...