Government agencies faced and mastered the workforce transformation needs of the last few years. As remote teams, they demonstrated exceptional innovation and service to our country, making a significant impact on citizens, their agencies, and across the government. Their missions are vital, from delivering veterans’ healthcare using a whole-system approach, digitizing information to permanently preserve historic documents, husbanding pu...

Government agencies faced and mastered the workforce transformation needs of the last few years. As remote teams, they demonstrated exceptional innovation and service to our country, making a significant impact on citizens, their agencies, and across the government. Their missions are vital, from delivering veterans’ healthcare using a whole-system approach, digitizing information to permanently preserve historic documents, husbanding pu...

The Federal government is stepping up to more effectively deliver American citizens superlative services that they deserve. From the far-reaching Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government to the President’s Management Agenda’s priority 2, Delivering Excellent, Equitable, and Secure Federal Services and Customer Experience, the government is zeroing in on its citi...

The Federal government is stepping up to more effectively deliver American citizens superlative services that they deserve. From the far-reaching Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government to the President’s Management Agenda’s priority 2, Delivering Excellent, Equitable, and Secure Federal Services and Customer Experience, the government is zeroing in on its citi...

The Administration’s first President’s Management Agenda holds the promise of a government that is equitable, effective and accountable, delivering results for American citizens. This is a multi-year effort, and agencies will jointly and separately work to fulfill the PMA Vision and its three priorities: Building a strong and empowered Federal workforce; delivering effective citizen services; and effectively managing the $1.5 trill...

The Administration’s Executive Order on tackling the climate crisis has placed concern for the environment front and center in government policy, programs and missions. The government-wide approach to climate change has had a widespread impact as agencies marshal resources to make our Nation resilient in the face of this threat. Together, agencies are fulfilling their missions with climate change in mind as they reduce pollution; increas...

Financial-sector activities – such as consumer and commercial banking, funding, liquidity, and insurance services – were identified by the Department of Homeland Security, Cybersecurity and Infrastructure Security Agency, as National Critical Functions. Those functions are so vital to the United States that any disruption, corruption, or dysfunction would have a debilitating effect on U.S. security, the national economy, and/or pub...

According to recent research, over two-thirds of Federal agencies have already deployed robotic process automation and artificial intelligence to facilitate their missions. Metrics for the successful deployment of these emerging techologies have demonstrated a significant increase in the speed of service delivery, saving thousands of hours of annual work time while also substantially lowering costs and reducing data processing errors. This pan...

Across the nation, women in government technology are raising their voices to build a government fueled by a diversity of perspectives. Over the last 20 years, more women are not only sitting at the table, but are also thriving as change agents in the drive to bring technology modernization and innovation to support their agency’s mission. This panel will discuss the path to successfully leading in challenging times. The discussion will...

The Technology Modernization Fund was established to provide funding to jumpstart mission delivery through I.T. This program charges agencies to invest in modernizing vital technology projects, especially those that cut across agencies, address immediate security gaps, and improve the public’s ability to access government services. This panel will discuss the role the TMF has played in supporting cross-government collaboration, creating...