To protect the health and safety of attendees, this event has been canceled due to COVID-19 concerns. NPELRA provides progressive labor relations advice that balances the needs of management and the public interest. The Annual Training Conference is open to supervisors, managers or representatives of management in the public sector, not representing any union. Please visit our event website for a complete agenda, details on speakers, and furth...

To protect the health and safety of attendees, this event has been postponed due to COVID-19 concerns. Entering its 35th year, the Indian Gaming Tradeshow & Convention has established itself not only as the premier event for the Indian Gaming industry but as the figurative heartbeat of Native American success. The largest gathering of tribal leaders and casino executives in the country, the Indian Gaming Tradeshow & Convention is both...

Agencies have made significant progress in improving interactions with their citizen customers by modernizing their infrastructure, moving to the cloud, using agile digital services and emerging technologies on the front end and capturing and analyzing the data on the backend. There is still work to be done, however, and the 21st Century IDEA Act -- passed as part of the 2018 NDAA -- has added new priorities for improving and expanding the typ...

The Business Beyond the Battlefield Conference provides collaborative, hands-on, interactive learning and networking opportunities to increase awareness of and facilitate access to entrepreneurial development resources that inspire action and adds economic value through the military connected community. Fireside Chats. Keynotes and Best Practice Panel Discussions. Interactive Workshops. Procurement Fair with Contract Match Making. Veterans Fra...

Join us for our 15th Annual AAFEA SES Professional Development Workshop where our focus is Providing a Blueprint for Leadership Success. The workshops complete agenda available on our event website.

We are facing a citizen-centric revolution in the government interactions with the public. Evolution in how public officials go about their daily business of service has become the core pillar of this citizen experience revolution. From local to federal, administration leaders are rethinking and recreating what their mission delivery should be to keep pace with citizen expectations of interaction. IDGA is proud to present the Inaugural CX for...

Xperience19 is the customer event of the year. Learn about emerging technologies, talk with peers, explore the future of customer experience, and in the process, learn to make every moment count. That’s not only our event theme, it’s our promise to you. Make every moment count at Xperience19 and from every day forward as you engage with customers and take their experiences to new heights. At Xperience19 you’ll learn about pr...