Digital transformation is a journey and IT modernization is a key part—along with transforming business processes, developing a data strategy, and reskilling the workforce. In this FCW Workshop, experts from both government and industry will share their experiences with digital transformation, including: Leveraging IT modernization to refine business processes Streamlining inefficient workflows Using automation to liberate workers from l...

Xperience19 is the customer event of the year. Learn about emerging technologies, talk with peers, explore the future of customer experience, and in the process, learn to make every moment count. That’s not only our event theme, it’s our promise to you. Make every moment count at Xperience19 and from every day forward as you engage with customers and take their experiences to new heights. At Xperience19 you’ll learn about pr...