To protect the health and safety of attendees, this event has been moved to online-only due to COVID-19 concerns. AFCEA Bethesda's Monthly Breakfast series features panel discussions led by senior-executive government representatives. The goals of the event series are to foster better inter-agency communication, share best practices and lessons learned and identify mission-critical IT issues affecting the federal IT community. With speakers dr...

Digital Experiences that Put People First The people you serve, from citizens to employees, expect the same digital experiences from government that they have everywhere else. They want online interactions that are personal, seamless, and easy to access from any device. From delivering a modernized web platform, to digitizing forms and services, to creating and delivering relevant content, agencies can combine mission success with great experi...

To protect the health and safety of attendees, this event has been canceled due to COVID-19 concerns. NPELRA provides progressive labor relations advice that balances the needs of management and the public interest. The Annual Training Conference is open to supervisors, managers or representatives of management in the public sector, not representing any union. Please visit our event website for a complete agenda, details on speakers, and furth...

Agencies have made significant progress in improving interactions with their citizen customers by modernizing their infrastructure, moving to the cloud, using agile digital services and emerging technologies on the front end and capturing and analyzing the data on the backend. There is still work to be done, however, and the 21st Century IDEA Act -- passed as part of the 2018 NDAA -- has added new priorities for improving and expanding the typ...

Join us for our 15th Annual AAFEA SES Professional Development Workshop where our focus is Providing a Blueprint for Leadership Success. The workshops complete agenda available on our event website.

Xperience19 is the customer event of the year. Learn about emerging technologies, talk with peers, explore the future of customer experience, and in the process, learn to make every moment count. That’s not only our event theme, it’s our promise to you. Make every moment count at Xperience19 and from every day forward as you engage with customers and take their experiences to new heights. At Xperience19 you’ll learn about pr...