Using a Blog to Engage Citizens Online Class Format: Webinar about our webinars Instructor: Steve Crescenzo, Crescenzo Communications Date: Tuesday, February 23, 2010 Time: 1:00 pm – 3:00 pm EST Place: Online Webinar* Fee: $50 federal, state, or local U.S. government; $75 for non–government Webinar Description Agency blogs are a great way to engage with the public on a conversational level and have discussions about ways to improve...

Advanced Writing for the Web: Using Plain Language to Engage Citizens Class Format: One–Day Course Instructor: Leslie O'Flahavan, E–WRITE Date: Wednesday, February 17, 2010 Time: 9:00 am – 4:00 pm Place: Department of Labor (DOL) Directions to DOL Fee: $200 federal, state, or local U.S. government; $300 for non–government Course Description You can't engage people unless you communicate in plain, down–to–ear...