Join us for our 15th Annual AAFEA SES Professional Development Workshop where our focus is Providing a Blueprint for Leadership Success. The workshops complete agenda available on our event website.

We are facing a citizen-centric revolution in the government interactions with the public. Evolution in how public officials go about their daily business of service has become the core pillar of this citizen experience revolution. From local to federal, administration leaders are rethinking and recreating what their mission delivery should be to keep pace with citizen expectations of interaction. IDGA is proud to present the Inaugural CX for...

Xperience19 is the customer event of the year. Learn about emerging technologies, talk with peers, explore the future of customer experience, and in the process, learn to make every moment count. That’s not only our event theme, it’s our promise to you. Make every moment count at Xperience19 and from every day forward as you engage with customers and take their experiences to new heights. At Xperience19 you’ll learn about pr...