Helping Your Site Visitors Engage and Succeed Class Format: One–Day Course Instructor: Janice "Ginny" Redish, PhD, Redish & Associates, Inc Date: Thursday, April 8, 2010 Time: 9:00 am – 4:00 pm Place: Department of Labor (DOL) Directions to DOL Fee: $200 federal, state, or local U.S. government; $300 for non–government Course Description Citizens come to government with their own goals and tasks in mind. Learn to focus yo...

Demo of the Quick & Easy Customer Profile Class Format: Webinar about our webinars Instructor: Nicole Burton, GSA Date: Tuesday, April 6, 2010 Time: 1:00 PM – 3:00 PM EST Place: Online Webinar* Fee: FREE Webinar Description Do you know who your customers are and how they're engaging with you online? In this demonstration, you'll observe a government agency web team completing a Quick–and–Easy Customer Profile for their we...

Quick Overview Public and private sector organizations alike are charged with protecting critical data and responding to incidents that put information security at risk. In this session, David Matthews, deputy CISO for the City of Seattle, reveals: Data protection challenges; Tools to meet those challenges; How to respond to security incidents. Hackers. Insiders. Man-made or natural disasters. These are among the forces that threaten data crit...

GovSec and U.S. Law is the only event that provides a comprehensive approach to securing our country. The exhibits will empower you to meet with industry leaders demonstrating cutting-edge security products. You will be able to experience, first hand, the newest systems, tools and technologies protecting us from threats, preparing for all hazards and disasters, and ensuring public safety.Join your colleagues on Tuesday March 23, 2010 and Wedne...

Quick Overview Public and private sector organizations alike are charged with protecting critical data and responding to incidents that put information security at risk. In this session, David Matthews, deputy CISO for the City of Seattle, reveals: Data protection challenges; Tools to meet those challenges; How to respond to security incidents. Hackers. Insiders. Man-made or natural disasters. These are among the forces that threaten data crit...

Using Social Media to Communicate During a Crisis Class Format: One–Day Course Instructor: Shel Holtz, Holtz Communication + Technology Date: Tuesday, March 9, 2010 Time: 9:00 am – 4:00 pm Place: Federal Energy Regulatory Commission (FERC) Directions to FERC Fee: $200 federal, state, or local U.S. government; $300 for non–government Course Description The Internet—and, more recently, social media—have added new di...

Using a Blog to Engage Citizens Online Class Format: Webinar about our webinars Instructor: Steve Crescenzo, Crescenzo Communications Date: Tuesday, February 23, 2010 Time: 1:00 pm – 3:00 pm EST Place: Online Webinar* Fee: $50 federal, state, or local U.S. government; $75 for non–government Webinar Description Agency blogs are a great way to engage with the public on a conversational level and have discussions about ways to improve...

Advanced Writing for the Web: Using Plain Language to Engage Citizens Class Format: One–Day Course Instructor: Leslie O'Flahavan, E–WRITE Date: Wednesday, February 17, 2010 Time: 9:00 am – 4:00 pm Place: Department of Labor (DOL) Directions to DOL Fee: $200 federal, state, or local U.S. government; $300 for non–government Course Description You can't engage people unless you communicate in plain, down–to–ear...

KEY TAKE AWAYS: Attend this conference to learn how to capture the power of social media in your organization, along with helpful tools, tips and techniques to get started, including: Developing a social media (blogging, Twitter, podcasting, wikis, social networks, etc.) strategy to drive performance-based communications Building senior management support for your social media programs Integrating social media tools into your internal and exte...

Happy Holidays! There is nothing better than eating a bowl of chili on a cool December evening…. except when it is ALL YOU CAN EAT chili, wings and Nachos AND the proceeds go the Army’s Walter Reed Society. Join dcTechSource.com in a fun filled evening of great wings, hot chili, cold beers, and blatant networking, all while raising money for the Walter Reed Society. You know about Walter Reed. Well the Society provides special ser...