Following demand from across the customer service and contact centre community for a peer-led, discussion-based and theory-free meeting point, Customer Contact Week Europe is the new place to exchange ideas that will shape the future of the customer service and contact centre industry. Developed entirely for customer service professionals, by customer service professionals, join the community in March for three days of high-quality content, be...

This educational one-day symposium will feature cloud & data center subject matter experts from the Federal government and academia participating on panels. (Cloud & Data Center Summit Agenda)The MITRE-ATARC Cloud & Data Center Symposium will discuss and white-board various cloud "challenge areas” and produce a White Paper with recommendations for the Federal government. The following challenge areas will be discussed: 1. Wor...

30th Large Installation System Administration Conference (LISA16) LISA: Where systems engineering and operations professionals share real-world knowledge about designing, building, and maintaining the critical systems of our interconnected world. LISA is the annual vendor-neutral meeting place for the wider system administration community. The LISA16 program addresses the overlap and differences between traditional and modern IT operations an...

Cloud Computing continues to grow in importance in the public sector. Agency personnel responsible for developing and implementing cloud-based solutions -- for implementing data center consolidation and other technology efficiencies -- continue to look for opportunities to learn about the best technologies, configurations, service and deployment models and appropriate mix of cloud services -- based on their government agency requirements. Digi...

SMi proudly presents the 15th Annual Benelux infrastructure Forum in November 2016! This year's meeting will bring together key professionals in the PPP, project financing and infrastructure sectors to discuss the latest issues and trends within the Benelux market. New topic areas for 2016 include contract management, due diligence and learning how to meet financial close. There will also be brand new case studies including the Brabo 2 Antwerp...

Silicon Valley Comes to DC! CyberForwardDC – a fresh perspective on cyber security. A conference and exhibition that will feature leading technology experts, venture capitalists and entrepreneurs who will discuss the global forces shaping cyberspace and cyber security policy, evolving trends and the latest research. Innovation, Speed and Agility in Washington. As our global connections grow we become more vulnerable to incidents of data...

The cloud is the computer, we’re now dealing with many clouds. The current cloudscape comprises a handful of massively scaled public cloud options but also a large array of branded private clouds. Signup to get Notified for the next Structure as we sort out this sometimes confusing scenario for you as the top minds in the business discuss the state of this multi-cloud world. We’ll explore… The burgeoning feature war waged by...

The 12th USENIX Symposium on Operating Systems Design and Implementation (OSDI ’16) seeks to present innovative, exciting research in computer systems. OSDI brings together professionals from academic and industrial backgrounds in a premier forum for discussing the design, implementation, and implications of systems software. The OSDI Symposium emphasizes innovative research as well as quantified or insightful experiences in systems des...

Data centers get a bad rap. Too old, too many, too inefficient, too expensive – we’ve heard it all. But data centers are still the life blood of operations and missions in government, and aren’t going anywhere. With a renewed focus from both the Hill and OMB to reform IT and meet aggressive metrics, now is the time for IT leaders to accelerate data center transformation. How can agencies operate their facilities effectively a...

Creating A Winning Formula for Meeting Your Operational Readiness We are delighted to present the CYBER, NETWORK & SECURE CLOUD Millennium Forum to be held at the Association of The US Army (AUSA) newly constructed conference and expo center in Arlington, Virginia. Hosted by ISSTSPi, the 2016 forum theme, “CYBER, NETWORK & SECURE CLOUD Millennium Forum” has been designed to feature a distinguished line-up of Industry and Go...