Zero Trust is a key component of every federal IT initiative and modernization effort. The Executive Order on Improving the Nation’s Cybersecurity, the CISA Zero Trust Maturity Model, the DISA Zero Trust Architecture, and various NIST guidance all include mission critical elements for zero trust implementation. Although the principals of Zero Trust are widely accepted, the implementation process is a detailed, time-consuming, and agency...

The Continuous Diagnostics and Mitigation (CDM) program is the process government agencies use to move toward fortifying their cybersecurity networks and systems. It was developed in 2012 to support government-wide risk-based cybersecurity solutions to assist participating agencies improve their security posture consistently and cost-effectively. In this virtual workshop, government & industry experts will provide the following: a status u...

Improving customers’ experience when accessing, engaging, and interacting with an agency through contact centers will have a significant impact on their overall experience with government. The Contact Center is a critical link between your agency and your customers. Empathizing with your customers and resolving issues in a timely and effective manner are more important than ever to achieve agency mission. Positive customer experiences dr...

Federal agencies have the tools and resources to use data in critical decision-making processes. Collecting, storing, and analyzing data provides countless benefits to federal agencies, including deeper insights, accelerated mission effectiveness, and more efficient operations. How can your agency maximize data utilization to achieve mission impact? How can you ensure agency efforts to gain insight from data lead to mission enablement? This vi...

Government-wide pressure to reduce IT costs and optimize operations has led many agencies to embrace cloud computing. Despite the potential savings and improved efficiencies, securing the cloud remains a major concern. Cloud Computing Security can be defined as defending the confidentiality, integrity, and availability of agency assets (data, applications, infrastructure) using cloud services from both outside and insider threats. Securing the...

As Artificial Intelligence (AI) permeates government IT modernization efforts, the mystique of AI continues to build. As we head into a new calendar year, there is potential for AI technology to dramatically impact how agencies can deliver on their respective missions. There has been a lot of hype around Artificial Intelligence and many in the public sector are interested to learn more about where AI is being deployed to benefit government age...

930gov is the largest, longest-running, multi-sponsored conference for government IT. 930gov is a multi-track, conference where government technical communities connect, exchange, and gather ideas from thought-leaders from each community. Topics for the 2022 conference include: Records Management Federal Data Strategy Cyber/Zero Trust Cloud/Modernization Enterprise Architecture