COVID-19 crystalized America’s innovation imperative. MerITocracy 2022: American Innovation Forum is an event produced by MeriTalk in partnership with Hill and White House leadership as well as industry visionaries. More than a talk shop, this program will underscore the requirement for tangible outcomes and practical operational plans. MerITocracy will focus on creative thinking around critical issues that sit at the nexus of policy and...

Agencies have made significant progress in improving interactions with their citizen customers by modernizing their infrastructure, moving to the cloud, using agile digital services and emerging technologies on the front end and capturing and analyzing the data on the backend. There is still work to be done, however, and the 21st Century IDEA Act -- passed as part of the 2018 NDAA -- has added new priorities for improving and expanding the typ...

There's always a bit more energy and buzz at the AcademyHealth National Health Policy Conference (NHPC) during a presidential election year. The 2020 event will be no exception. As an additional benefit to the this year's show, NHPC attendees will gain new opportunities (if you choose) to engage in expansive discussions with participants “across the hall" at the Health Datapalooza and pick and choose relevant sessions to attend from both...

In 1984, two dozen LGBTQ elected officials came together for the first time and estimated there were no more than 50 openly LGBTQ officials in the entire world. Thirty-five years later, the International LGBTQ Leaders Conference attracts more than 500 attendees annually and is the preeminent leadership event for LGBTQ leaders looking to exchange ideas and determine legislative and policy priorities for the coming year. The three-day conference...

We are facing a citizen-centric revolution in the government interactions with the public. Evolution in how public officials go about their daily business of service has become the core pillar of this citizen experience revolution. From local to federal, administration leaders are rethinking and recreating what their mission delivery should be to keep pace with citizen expectations of interaction. IDGA is proud to present the Inaugural CX for...

Government leaders seeking to deliver on their agencies’ promises are constantly facing challenges — including lack of resources and budgets. But it’s become clear that turning to data-driven strategies can overcome these obstacles. Be it cybersecurity, IT modernization or citizen experience, analytics-driven approaches are working! How did these leaders tame their ever-increasing, diverse and seemingly unmanageable trove of...