DESCRIPTION: The Shared Services concept of sharing a service or critical expertise across multiple business or mission functions within a particular agency or across multiple agencies has been around for many years with the intent of building high-quality capacity through economies of scale. The goal for Shared Services is to improve quality, consistency, and timeliness, reduce duplicative investments, and provide cost effectiveness of servic...

DESCRIPTION: Government and industry leaders are embracing an accelerated pace of Change. Digital Transformation is an approach they use to identify potential disruptions, create or modify status quo business processes, work culture, and customer experience, to meet the evolving challenges and promote used in government and industry to create or modify the status quo business processes, work culture, and customer experience to meet he evolving...

The Centers for Medicare and Medicaid Services (CMS) is on a multi-year IT modernization journey – harnessing the power of new and emerging technologies to achieve mission-driven innovations, enhanced security, and delivery of improved access and care for millions of beneficiaries. CMS has done extensive work to date in cloud enabling applications and creating user friendly tools and enhancing security. The agency is now embarking on its...

Join us for a fireside chat with Dr. Ernest Reed, Director of the Category Management Support Office (CSMO), Office of Procurement, Acquisition and Logistics (OPAL) at the Department of Veterans Affairs. Dr. Reed will talk about the VA's implementation of Category Management as they work to buy smarter and more like a single enterprise. In addition, he will be talk about the challenges and opportunities inherent in implementing category manage...

Join us for an insightful session as we sit down with Stephanie Shutt, Director, Office of Operations and Innovation within the Federal Acquisition Service at the General Services Administration. Stephanie brings a wealth of experience and expertise in government services and procurement, making her a trailblazer in fostering innovation and efficiency within the public sector. Ms. Shutt will share her valuable insights on navigating the comple...

The past three years have accelerated the pace of change in federal technology which has enabled virtual talent and qualified workforce, access and utilization of multiple digital channels, and a revitalization of customer experience across multiple services. In our new world, each of these elements are imperative in order to function in the work environment. Even Clare Martorana, Federal CIO at Office of Management Budget commented that only...

We take you on a curated journey across the topics of people, process, and technology. No sales. No theater. Armed with experience and lessons, we teach newcomers and veterans alike to start, scale, and improve the next generation of government software organizations. Efficient. Timely. Competitive. From knowing where to start, to navigating complex systems, you’ll learn critical methods, practices, and a mindset to create meaningful ch...

Technology has made an impact on your organization. Is the impact good? Are your employees and customers happier? Is the execution of your mission stronger? At what point does technology create friction and more work for employees and customers, impose additional risk and expense, stifle innovation, and diminish the impact it was intended to have on your mission? Join us on May 23rd in Washington DC to hear from leaders in government who are...

Whether it’s constituents who are engaging with services or the public servants who provide them, there’s no question that people are the foundation of every effective and modern government. Join us May 9 in Washington, D.C. at the 14th annual Adobe Government Forum to learn how to take an experience-driven approach to government services.

Join us on Thursday March 30, 2023, 9AM-3:00PM EST, “Taking the Right Steps to IT Modernization Forum” featuring government and industry thought leaders for this unique sharing and learning experience for taking the right steps forward for delivering meaningful results for transforming IT systems and workflows through innovative solutions and adoption of new technologies and products for succeeding in a growing data-driven environm...