Many government websites have forms for online permit and license intake. While well-intentioned, the result is typically a deluge of incorrect applications and no time savings relief for staff. The City of Santa Clarita, California, led by their Chief Building Official, sought to create a guided online experience to help residents navigate the complex permitting process online. As a result, the city has decreased the turnaround time for permi...

Join cybersecurity experts from Government Technology and ForgeRock on November 16, 2023, at 11 AM PT/ 2 PM ET for another webinar in our Ask the Experts Digital series – The series features a brand-new interactive format that dedicates half of each session to audience questions and comments, giving attendees direct access to industry experts. In this exclusive session, attendees will: Join a discussion with Identity and Access Managemen...