Two years after the White House issued an executive order creating a national strategy for artificial intelligence, agencies are moving past pilot projects and are looking for the next level of AI in government. Although some of the most visible projects are at NASA, DOD and IRS, many agencies are working on developing AI projects that support services, improve mission effectiveness and decision making and automate repetitive tasks. There is a...

Whether it's delivering better care for veterans, transforming internal business processes to make federal employees more effective and efficient, or improving the citizen experience on federal websites, digital government aims to enable better government. New tools and technologies are an essential part of these efforts, but the true transformation takes place in the analog world -- rethinking business processes, changing the workplace cultur...

The Federal Data Strategy's action plan was reworked in response to the COVID-19 crisis, while state and local governments are simultaneously expanding health data initiatives and looking for more cost-effective data solutions. Add in the growing importance of data-intensive cyber threat detection and the broad potential of AI and automation, and it becomes clear: Agencies' data challenges are evolving rapidly, and a solid data strategy is mis...

Emerging technologies offer the promise of better, faster, cheaper processing and problem solving, but they also bring the possibility of bias, security breaches and new privacy issues. Most agencies are experimenting on a small scale and testing out standards on privacy and security. Workforce also has been a concern as emerging tech matures—both to ensure displaced workers are reskilled and to make certain the job classifications are a...