More than half of digital government programs today fail to scale, even as the demands on government continue to expand. The pandemic, economic crises, and now the global political environment constantly add pressure to meet constituents’ expectations. Digital government initiatives play a key role in this effort. Strategies and operations must shift to account for technology trends, or organizations risk undermining the quality of gover...

While AI’s potential is broad, certain use cases offer the most market potential for technology providers. So the question is, how do tech providers find these lucrative use cases to leverage? In this complimentary tech provider webinar, Gartner experts will discuss the AI use-case categories that can have the greatest impact on your organization and how to help your customers benefit from them. Discussion Topics: Learn how to define and...

As the world continues to experience the ups and downs of the global pandemic, customer experience takes on increased importance. But what can IT and business leaders do to help their organization continue to align with customer expectations while preparing for a world shaped by regular disruption? This complimentary customer experience webinar will give you better insight into what you should expect from your customers, and how you can prepar...

After careful consideration, we have decided to run Gartner Digital Workplace Summit virtually, taking place over the same dates of June 21 – 22, 2022. Gartner remains committed to delivering actionable, objective insights to help you and your team tackle your most critical priorities. Rethinking Work Hybrid work today has given digital workplace leaders a glimpse into the future of work tomorrow. At the crossroads, the new work patterns...

As supply chains take center stage in our organizations, expectations around the value they deliver are accelerating. Now is the time to think big and dare to go further, borderless and boundaryless while acting consciously. Expand your spheres of influence internally and externally. Stretch the limits of creativity while making intentional decisions. Use this potentially once-in-a-lifetime elevation of supply chain organizations to make bold...

CFOs are driving the business to meet the rapidly evolving needs of customers, investors, employees, competitors and the Board, while also navigating rising inflation, supply chain constraints, a tight labor market, ESG demands, regulatory uncertainty and the continued reopening. The rising needs of stakeholders and macro pressures act as a catalyst for CFOs to “digitally elevate” and deliver more real-time, predictive, errorless,...

It’s time for marketing to ignite the next revolution. We are witnessing a collective reorientation: multilayered changes stemming from rapid societal shifts, enterprise disruption, functional restructuring and evolving talent dynamics. The terrain underfoot is constantly shifting, even the most familiar norms and processes seem suddenly unfamiliar. Compounding our disorientation, our internal partners also are on the move, and we wonder...

In 2021, supply chain leaders, their suppliers and customers had to contend with unprecedented transportation challenges. Unfortunately, we must anticipate continued transportation challenges this year and into next, including disruptions at U.S. ports. But how do you prepare for unseen disruptions to supply chain logistics? What supply chain logistics best practices must you adopt to be resilient in the face of disruption? Join this free supp...

Gartner’s latest CIO research reveals that negotiating IT contracts has become a top of mind technology leadership priority. And, in 2022, pandemic recovery, combined with digital initiatives and composable architectures, will increase the difficulty of contract negotiation. To maximize business value, sourcing, procurement and vendor management leaders must support growth while reducing costs, adapting to changing requirements and minim...

Private and public sector organisations currently face many talent challenges, ranging from changing employee preferences and an aging workforce, to hierarchical management models. Across the board, there’s a shortage of digital and technology skills. And, for governments across the globe, they face specific challenges unlike their private sector counterparts. Join this complimentary webinar, where Gartner expert Gabriela Vogel discusses...