Government leaders are facing rising customer expectations, operational disruption, and budget uncertainty. Governments have adopted numerous digital “solutions” including online forms, PDFs, and a hodgepodge of niche software. Ultimately staff are left with technologies that aren’t integrated with one another and require manual processing for even routine tasks. Residents are left with a confusing mix of hard-to-find digital...

Registration is Closed FEDERAL EMPLOYEES: TAKE THE GUESSWORK OUT OF RETIRING FROM FEDERAL SERVICE The ProFeds Federal Retirement Impact Workshop gives federal employees a no-nonsense approach to evaluating the financial impact of benefits decisions made as they near retirement. IMPORTANT INFORMATION Attendance is free-of-charge Class size limited to enrich training experience Training includes CSRS & FERS audiences Spouses are encouraged...

Digital forms have been a welcome replacement for government agencies and constituents alike. However, online forms also bring unique challenges and complexity. Join us online Monday, Feb. 12 at 4 p.m. ET/1 p.m. PT to learn from government leaders and your peers as we discuss all things digital forms: the good, the bad and the ugly.

On May 4th, NARA released updated regulations on Digitization Standards for Permanent Records – AC 31.2023. The regulations established standards for digitizing permanent paper records and photographic prints. The regulations are in 36 CFR 1236, Subpart E and go into effect on June 5, 2023. NARA will be issuing a new GRS 4.5 that will cover digitizing records – the GRS and new regulations are related. These regulations have a signi...

On December 23, 2022, OMB released M-23-07, “Update to Transition to Electronic Records”. Item 1.2 states, “After June 30, 2024, all agencies must transfer permanent records to NARA in electronic formats and with appropriate metadata in accordance with NARA regulations and transfer guidance.” Previously, NARA Bulletin 2018-01 defined and updated the minimum set of meta elements that must accompany transfers of permanent...

The United States healthcare system has undergone transformational changes catalyzed by the onset of the COVID-19 pandemic in early 2020. In recent years, healthcare providers have had to evolve and adapt to emerging threats, cutting-edge technologies and shifting patient needs, and today, the healthcare market is undergoing a revolution. Join the Potomac Officers Club's 2023 Healthcare Summit to hear from the country’s top healthcare pr...

This event is open to Industry Insider members only. This an in-person exclusive briefing for Industry Insider – California members featuring two state departments. For registration and general assistance, contact:Miranda LedesmaIndustry Insider - CaliforniaPhone: (916) 932-1456Email: mledesma@erepublic.com

This event is open to Industry Insider members only. This is an in-person exclusive briefing for Industry Insider – Texas members to hear from Jay Waldo, CIO of the Texas Comptroller of Public Accounts (CPA) agency. The CPA, led by the comptroller, is Texas’ chief tax collector, accountant, revenue estimator, treasurer, and purchasing manager and is responsible for writing the checks and keeping the books for the multi-billion-doll...

Chief marketing officers (CMOs) have an imperative to drive efficient growth in a volatile environment. A key challenge for CMOs in 2024 and beyond is disruption in the typical rules of customer value exchange as customer behaviors fluctuate in unpredictable ways. The most effective strategy for CMOs to maintain their competitive edge and surpass consumers' evolving expectations and behaviors is to possess a current comprehension of their targ...

The federal government expends significant resources on manual data processing and entry, which is not only time-consuming but also error prone. Technological advancements now empower agencies to streamline data processing and extract valuable insights from their document repositories, enhancing efficiency and accuracy. Join Digital Government Institute (DGI), Hyland and Amazon Web Services for a webinar exploring the application, benefits, an...