For more than two years the COVID-19 public health emergency has continued to present unprecedented challenges for government agencies providing citizens with health coverage. While finally, an end to the pandemic is in sight, citizens will continue to hold the government to high standards of communication - demanding speed, efficiency, and accuracy when it comes to the continuation of their post pandemic health care needs. Join Salesforce to...

Salesforce and Accenture partnered up for this Dreamforce session on behavioral health. Attendees learned about Michigan Crisis Access Line during this roundtable session with Jon Villasudra, State Assistant Administrator, BHDDA, MDHHS, and Krista Hausermann, Strategic Initiative Specialist, LMSW, CAADC. View this on-demand roundtable session that covers the following discussion topics: MiCAL Integration with 911 and 211 Bed availability Servi...

Transportation is crucial to the American economy. Nearly every sector of the economy—manufacturing, education, health care, and retail—is dependent on an efficient transportation system. State and local transportation agencies are at the heart of planning, design, construction, and operations and maintenance projects across all modalities of transportation. Capital Improvement Planning (CIP) is a critical function in executing an...

Join MTX Group, Salesforce, Carbyne, and ProtoCall Services to learn about our unified 988 Crisis Safe Response system. Depending on your state or local organization, our combination of industry leaders enable multiple flexible 988 models, each for different needs. Whether it be end-to-end or supplemental, our solution satisfies industry demands. Our subject matter experts will also address issues around funding, reporting, and disparate syste...

Digital transformation services offer solutions to solve complex challenges quickly. By automating manual processes, modernizing antiquated systems and improving communication and engagement with stakeholders, the industry can focus on accelerating customer success, advancing the beneficiary experience and putting patients first. In this webinar, you'll learn about: Understanding obstacles within the Federal health landscape How to improve...

Inappropriate opioid prescribing has fueled one of the deadliest drug epidemics in US history. Though most opioid-related overdoses involve prescription opioids, an increasing number is linked to illicit opioids such as heroin and fentanyl. Download this on-demand webinar to learn how Egen and Salesforce’s cloud-based solution enables cross-agency data-sharing initiatives to: Generate insights about contributing factors to the opioid epi...

On May 16th, attendees of the Salesforce Hawaii Innovation Day in Honolulu explored how cutting-edge technology platforms seamlessly integrate with your existing infrastructure inside the Salesforce platform, empowering automation, collaboration, mobility, and agile adaptation to change. All current and prospective Salesforce users were invited to attend! An overview of the day's sessions: Salesforce Keynote Address Fireside Chat - State of Ha...

Watch the On-Demand for a thought-provoking session where we can take you through a live demo of ABHS and explore the current state of mental health in Canada. We learned the benefits of a behavioral health solution and walk-through a case study where we implemented ABHS for the State of Michigan. Features of our solution include:Omnichannel CommunicationEnhanced Care CoordinationData IntegrationCommunity Support Networks

The Opioid Epidemic Data, Analytics, and Care Management solution provides evidence-based insights and risk factor analysis to combat the opioid crisis. The Egen Opioid Care Management Platform follows a "No Wrong Door to Care" approach, offering personalized care plans and referrals to support patient recovery. With a unified view of opioid care management, the platform helps shape policy and treatment strategies while enabling cities and cou...

Whether you are a local health department director, epidemiologist, IT leader, or public health professional, this webinar will provide actionable insights to help your organization modernize and rebuild trust through Salesforce-powered public health service delivery. Join us as we explore the transformative potential of CRM technology in restoring community faith in local public health. During this webinar, attendees:Explored how Salesforce c...