Looking for ways to revolutionize your customer experience? Seeking solutions to simplify workflow? Forrester’s experts have identified some of the easiest, most effective routes to best-ever outcomes. This special webinar series will show you how leaders across industries are building truly future-proof business architectures. Choose the sessions that matter most to you: What is the ROI of RTIM? Tuesday, December 1, 11:00 am – 11:...

Staying ahead of change is difficult. Now more than ever, citizens are counting on governments to dynamically deliver a variety of mission-critical services. But outdated systems, inefficient processes, and disconnected channels are slowing down not only speed of service, but the time and ability to meet major challenges and demands. At Evolve for Government, government and industry leaders will come together to learn from other agencies lead...