Join us for the completely re-imagined Dreamforce experience for our all-new, work-from-anywhere world! Customer Service and Contact Centers Session December 17 at 11:00am ET; 8:00am PT This roundtable will offer the chance to have an open discussion with your peers about how to provide the modern contact center customer service experience. Discover the new Dreamforce, brought to you in a virtual format full of informative sessions and more!

As government agencies and citizens continue to adapt to the new normal in our daily lives and in our remote workplace, digital transformation is more important than ever. Join us to hear from Virginia state leaders and hear VA agencies share their experiences and best practices.

Come together and learn how agencies like yours can scale operations quickly, sustain revenue, and empower your teams to work better while working remotely utilizing Salesforce. Agenda at a Glance: 2:00-2:10pm Welcome Remarks John Conley, Regional Vice President, Salesforce 2:10-2:25pm Salesforce Demo: Field Lightning Services Jeff Quade, Principal Sales Engineer, Salesforce 2:25-2:30pm Brain Break 2:30-2:45pm Digital Transformation for Texan...

Government agencies are continuing to be called upon to run efficiently, effectively, and make better decisions in these challenging times. Join Salesforce as they demonstrate how Salesforce Maps allows agencies to make the most of their Salesforce investment by using location intelligence to drive savings and productivity across agency operations. Attendees will get a step-by-step look at the platform and learn how you can utilize location in...

State and local governments are facing unprecedented budget challenges due to revenue loss and slow economic recovery stemming from the COVID-19 pandemic. Salesforce has found a way to combat cost resulting from manual, paper-based processes inspectors, supervisors, and other field-based employees are hindered by. During this webinar, Salesforce will discuss the opportunity for substantial cost savings and revenue enhancement through: Manageme...

In the wake of the COVID-19 pandemic, the government's main focus is on supporting affected citizens and to manage exposure sites effectively. However, the current practices used by these agencies consist of manual processes, putting a burden on their health care workers and contact-center staff. In response to the need for a highly agile, collaborative, and cost-effective solution during this critical time, Cloud SynApps has developed several...

The Salesforce Industries Summit brings together experts, Trailblazers, and a wealth of content. Register now to learn how your business can accelerate value, go digital, and rapidly transform. Get an in-depth look into how retail and consumer goods organizations are tackling distribution challenges, driving business agility, and elevating the consumer experience.

Governments are continuing to be called upon to operate efficiently, effectively, and to make better business decisions in these challenging times. Join us as we demonstrate how Salesforce Maps and ExAM4Inspections are partnering together to use location intelligence to drive savings and productivity by 40% + across different inspection and audit types that can be utilized across the Federal government. In this webinar, Salesforce will be part...

Everything is about to change for adtech and digital marketers. Cookies will soon be gone, and businesses will need to develop better ways to know and engage their customers. In this webinar, hear adtech expert Marty Kihn discuss the future of the industry. Learn the challenges of a cookieless environment, and see how a simpler approach might be the solution.

To protect the health and safety of attendees, this event has been postponed due to COVID-19 concerns. Calling all Trailblazers: Get ready for a day of innovation and inspiration in Boston. Connect to your customers in a whole new way with the power of Salesforce Customer 360. Join us in Boston on April 2, and access the best speakers, hands-on sessions, keynotes, networking, and more — for free. Register now for a full day of learning....