Claims processing is a time-consuming process. The submitted claim documents have to be manually reviewed and verified for authenticity, while simultaneously digitizing the data and making outbound calls to request applicants for missing information. This makes the entire process inefficient, cumbersome and difficult to align with business priorities. To stay relevant amidst the changing landscape and meet shifting customer expectations, it is...

Claims processing is a time-consuming process. The submitted claim documents have to be manually reviewed and verified for authenticity, while simultaneously digitizing the data and making outbound calls to request applicants for missing information. This makes the entire process inefficient, cumbersome and difficult to align with business priorities. To stay relevant amidst the changing landscape and meet shifting customer expectations, it is...

The adoption of Artificial Intelligence (AI) in both the United States and internationally is accelerating with companies and governments looking to gain from the many benefits that AI can provide. However, with this increased adoption of AI, it means that regulations need to be established to address transparency, data protection, accountability, fairness, bias, safety, and related areas. Regulations should aim to maximize the benefits of AI...