During economic and social volatility, organizations achieve success through sustainable efficiency. Organizations must determine how to make the best possible use of new technology developments that could cause significant disruption over the next three years, such as generative AI, and embrace the connected workforce nature while remaining resilient. Join this complimentary Gartner webinar as a Gartner expert explores the Top Strategic Techn...

For chief information officers (CIOs) to get the optimal return on their spending on IT staff, they first must evaluate how staffing levels will impact the delivery of IT services for business continuity and enterprise performance. Then, they must develop an action plan that aligns with business objectives. Failure to align IT investment and related staffing levels to business outcomes leads CIOs to focus on short-term cost goals rather than l...

The stakes for artificial intelligence (AI) are so high geopolitically, economically and societally, that governments and enterprises alike must establish a determined approach to responsible innovation and policies. Gartner predicts that by 2027, the productivity value of AI will be recognized as a primary economic indicator of national power. The level of excitement for, and fear of, AI and generative AI (GenAI) sparked a growing focus on po...

Dive into the quantum realm and explore how quantum computing (QC) is setting the stage for a major paradigm shift in technology and business. Quantum computing is poised to revolutionize data encryption, amplify decision-making in complex scenarios, speed up R&D, refine financial models and redefine AI-driven insights. Its emergence could result in competitive realignments, the birth of novel markets, and redirection of strategic investme...

Enterprise operating structures increasingly face challenges from turbulent and uncertain business scenarios. Enterprises often respond with some degree of centralizing, decentralizing or federating their approaches to how decisions are made and accountabilities distributed to become more responsive, capture opportunities or pivot their strategies. Centralized decision making maximizes synergies among business units through better and more eff...

Best practices don’t last forever; next practices need to be a focus, too. Gartner Maverick research delivers breakthrough, disruptive and sometimes contradictory ideas that challenge conventional thinking. Part of Gartner Futures Lab, it is designed to explore alternative opportunities and risks that could influence your strategy. It opens the door to challenge your thinking by considering less-obvious developments envisioned by Gartner...

Leadership transitions are a common occurrence across governments, especially in an election year. Yet, perhaps not at this pace. For the first time in history, more than 70 countries will hold elections this year, impacting more than 4.2 billion people—over half of the global population. Eleven U.S. states are holding gubernatorial elections, the United States will be electing a president, and numerous provincial and municipal elections...

Technology sector marketing budgets largely remained stable or even slightly increased up to two percentage points despite budgetary pressures. The 2024 Gartner Tech Marketing Benchmarks Survey provides a detailed analysis of marketing investments, brand strategy and activation, brand awareness and demand generation, account-based marketing (ABM), and the impact of artificial intelligence (AI) and machine learning (ML) on tech marketing organi...

Organizational structures can create silos and barriers that hinder collaboration and communication, leading to delays and inefficiency. To accelerate digital delivery, chief information officers (CIOs) should promote cross-functional efforts by designing structures that support product-team-focused business goals and outcomes. As CIOs evolve IT to a product-delivery-centric operating model, they often have questions like: Which organizational...