The Federal government acquisition process is experiencing a renaissance as procurement officials use innovative tools to enhance the efficiency of the entire acquisition process from budget and acquisition planning to contract closeout. Procurement transformation is enabling agencies to remove barriers faced by underserved individuals and communities. Agencies, modeling commercial purchasing practices, are forging new paths to promote continu...

Government agencies faced and mastered the workforce transformation needs of the last few years. As remote teams, they demonstrated exceptional innovation and service to our country, making a significant impact on citizens, their agencies, and across the government. Their missions are vital, from delivering veterans’ healthcare using a whole-system approach, digitizing information to permanently preserve historic documents, husbanding pu...

Spurred by technology and the upheaval of the last two years, digital transformation is powering revolutionary changes in the way Federal employees deliver services to citizens every day. The pandemic has moved the needle on remote work. Both the workplace and the workforce are changing, moving into a future that will be supported more and more by technology. The introduction of artificial intelligence and chatbots, tech tools to enhance custo...

Government agencies faced and mastered the workforce transformation needs of the last few years. As remote teams, they demonstrated exceptional innovation and service to our country, making a significant impact on citizens, their agencies, and across the government. Their missions are vital, from delivering veterans’ healthcare using a whole-system approach, digitizing information to permanently preserve historic documents, husbanding pu...

The Federal government is stepping up to more effectively deliver American citizens superlative services that they deserve. From the far-reaching Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government to the President’s Management Agenda’s priority 2, Delivering Excellent, Equitable, and Secure Federal Services and Customer Experience, the government is zeroing in on its citi...

The Administration’s first President’s Management Agenda holds the promise of a government that is equitable, effective and accountable, delivering results for American citizens. This is a multi-year effort, and agencies will jointly and separately work to fulfill the PMA Vision and its three priorities: Building a strong and empowered Federal workforce; delivering effective citizen services; and effectively managing the $1.5 trill...

The Administration’s Executive Order on tackling the climate crisis has placed concern for the environment front and center in government policy, programs and missions. The government-wide approach to climate change has had a widespread impact as agencies marshal resources to make our Nation resilient in the face of this threat. Together, agencies are fulfilling their missions with climate change in mind as they reduce pollution; increas...

Financial-sector activities – such as consumer and commercial banking, funding, liquidity, and insurance services – were identified by the Department of Homeland Security, Cybersecurity and Infrastructure Security Agency, as National Critical Functions. Those functions are so vital to the United States that any disruption, corruption, or dysfunction would have a debilitating effect on U.S. security, the national economy, and/or pub...

The Federal government is the largest employer in the world with a workforce of more than 2 million strong, dedicated to improving the lives of the American people. The talent recruitment effort is ongoing year to year; in 2020, USAJOBS.gov hosted more than 330,000 job announcements. As a student, you may wonder if a career in government is for you. Questions about how to apply, what kind of jobs does the government offer, what career paths ar...

According to recent research, over two-thirds of Federal agencies have already deployed robotic process automation and artificial intelligence to facilitate their missions. Metrics for the successful deployment of these emerging techologies have demonstrated a significant increase in the speed of service delivery, saving thousands of hours of annual work time while also substantially lowering costs and reducing data processing errors. This pan...