From Content Creation to Service Enrollment & DeliveryShaped by every day, immersive digital interactions, citizens and employees expect the same type of experience from the public sector that they get from the private sector. Poor online interactions push people to more time-intensive and expensive in-person interactions. Beyond, the cost, people expect online and offline communication to be personalized, efficient and connected.In order...

From Content Creation to Service Enrollment & Delivery Shaped by every day, immersive digital interactions, citizens and employees expect the same type of experience from the public sector that they get from the private sector. Poor online interactions push people to more time-intensive and expensive in-person interactions. Beyond, the cost, people expect online and offline communication to be personalized, efficient and connected. In orde...

You and your colleagues are invited to join us for an interactive webinar focused on government-wide accessible digital content. Presented by FedInsider News, Adobe, and SSB Bart Group, this high-touch training session will provide managers and content authors with an introduction to the creation of accessible files using Adobe Acrobat. There is no charge for this webinar. Date: Wednesday, January 23, 2013 Webinar Time: 1:30 to 2:30 PM Complet...