Do you have mission critical messages you need to communicate with potential recruits, soldiers, military families, internal stakeholders, and the general public? How do you make sure your messages reach your target audiences, and get the results you want all while faced with the challenges posed by email security mandates? View our on-demand webcast where we discuss how to harness the power of a multi-channel communications strategy. You'll h...

There are increasing requests for service across channels, and daunting challenges to deliver more with older, disconnected systems, multiple knowledge sources, and smaller budgets. The rapid evolution of new technology, including social, mobile, and cloud, is fundamentally changing customer expectations regarding how, when, and where they interact with both commercial and public sector organizations. Join Salesforce for an on-demand webinar,...

In October 2015, the Obama Administration set forth new challenges and initiatives in the Open Government National Action Plan (NAP), with the goal to empower citizens and transform how the government engages and serves the public.Service in the government is unique however, and the shift to citizen-centric service is not easy. Save the date for our Sixth Annual Citizen Engagement Seminar on June 16, 2016 in Washington, DC to hear and learn fr...

Come learn how revolutionary technology platforms easily integrate with your current infrastructure enabling automation, collaboration, mobile and rapid response to change.Register today for a complimentary educational seminar promoting government innovation and a hands-on training session! Questions? Contact me.Brian KingSalesforce Government Team atCarahsoft Technology Corp.703-889-9826 (Direct)877-SFDC-007 (Toll-Free)brian.king@carahsoft.c...

From Content Creation to Service Enrollment & DeliveryShaped by every day, immersive digital interactions, citizens and employees expect the same type of experience from the public sector that they get from the private sector. Poor online interactions push people to more time-intensive and expensive in-person interactions. Beyond, the cost, people expect online and offline communication to be personalized, efficient and connected.In order...

Are your systems keeping pace with the growing demand for housing assistance and allowing you to provide customer-centric services to the people you serve? Enter Salesforce's new solution for the Housing Program Administration. With no hardware or software to install, our Housing Program Administration application can be deployed rapidly to help your agency provide a positive customer experience throughout the entire lifecycle of client intera...

Please join Adobe on Thursday, May 12th for an interactive seminar on how organizations across the U.S. are leveraging Adobe Connect to communicate instantly, and deliver rich and engaging eLearning content.Adobe Connect delivers virtual eLearning solutions which reduce the cost of in-person activities, and make collaborative sessions possible and more productive. With Adobe Connect, you can easily reuse content, courses, and curriculums, the...

Let’s face it, some criminals are smart. The only way they are going to be stopped is by giving law enforcement the technology they need to identify criminal relationships, new threats, and previously undiscovered networks. This is the new normal and law enforcement and the criminal justice system are responding with new laws, regulations, and policies.Law enforcement is under increasing pressure to circumvent these evolving threats, an...

Despite the anonymity of today’s digital world, relationships remain a critical factor between constituents and government. Agencies must work hard to build trust and create interactions that deliver value to both citizens and the agency. To build effective relationships that influence citizens' decisions, agencies must create the right message and stay on top of the social fray. View our complimentary on-demand webinar that will explore...

Create Compelling Experiences Citizens are beginning to demand that government offer the same capabilities of leading banks and commercial service companies. People want to not only transact and receive services from government online, but they also want to be included in the wider social and digital dialogue. Traditional, costly means of communication no longer satisfy these technology-savvy customers, creating an urgent need for digital sol...