Each Fall, DGI produces an annual “Public Sector FOIA Update” virtual workshop. The workshop will highlight the latest issues, trends and technologies regarding Freedom of Information Act laws, policies and practices at the Federal, State and Local governments across the United States. It is designed to cover the various topics impacting FOIA and caters to personnel at all levels of the FOIA workforce, from new hires to experienced...

Improving public sector customer experience requires a proper mix of strategy, people, culture change and technology over time to improve how people interact and engage with federal agencies. The "Improving Public Sector Customer Experience" virtual workshop will focus on how agencies are improving customer service and memorable customer experiences. The event agenda will cover what is working, what is new, and the associated challenges of imp...

DGI’s 930gov event is the longest-running, multi-sponsored event for government IT professionals in the DC metro area. The one-day conference/exhibition is an opportunity for vendors to interact with the government and systems integrator community in a live setting. Held annually in the August/September timeframe, 930gov allows vendors to network with prospects before the end of the government fiscal year as well as discover potential ne...

In today’s digital age, the volume of Freedom of Information Act (FOIA) requests is surging, placing unprecedented demands on public institutions and government agencies. Effective FOIA response management is essential to ensure transparency, maintain public trust, and comply with legal requirements. Join this information-packed webinar to gain vital insights into navigating the complexities of FOIA requests and enhance your response cap...

Artificial Intelligence helps us understand and synthesize data to generate new ways of looking at existing problems. Agencies across government are incorporating AI to enable self-service, improve agent productivity, deliver seamless experiences, and manage risk in real time. This webinar will feature insights from government AI and technology executives on their vision for AI use in their agency, the successes and challenges of in its implem...

Artificial Intelligence (AI) and Machine Learning (ML) are rapidly changing the way records managers track the data they have, from where it is located to who can access it to what information it contains. These technologies are also changing how agencies meet compliance requirements. In this virtual workshop, we break down these concepts and show the potential benefits to your agency. You will leave with a better understanding of how AI/ML ca...

Hybrid cloud strategy allows agencies to determine which applications and data should reside on which areas of a hybrid cloud infrastructure. Simply, hybrid cloud defines what goes on public cloud infrastructure, and what goes on private cloud infrastructure. A hybrid cloud platform provides agencies many advantages to include greater flexibility, more deployment options, security, compliance, and ability to derive more value from existing inf...

Sterling customer experience does not happen by accident. Rather, it requires a proper mix of strategy, people, culture change and technology over time to improve how people interact and engage with federal agencies. The ‘Improving Public Sector Customer Experience’ virtual workshop will focus on how agencies are improving customer service and memorable customer experiences. The event agenda will cover what is working, what is new...

Federal agencies have the tools and resources to use data in critical decision-making processes. Collecting, storing, and analyzing data provides countless benefits to federal agencies, including deeper insights, accelerated mission effectiveness, and more efficient operations. How can your agency maximize data utilization to achieve mission impact? How can you ensure agency efforts to gain insight from data lead to mission enablement? This vi...

With the continued rise of public records requests, data volumes have turned into a beast. Government agencies are facing a series of battles when it comes to FOIA requests, regulatory compliance, investigations, data deletion policies, and strict deadlines. To have a fighting chance, teams will need to know where data lives, who has access to it, and which regulations it is subject to in order to ensure successful e-discovery, privacy, and co...