Strategic cost optimization is more than just cost cutting. CIOs must drive a culture that proactively looks for ways to optimize spend prior to contractual commitment and recover current spend on projects and services that are underperforming or in which there is overinvestment. CIOs continue to experience cost pressures due to their geography or global pressures, making it difficult for them to help the enterprise achieve its objectives whil...

Product management at technology providers serves as the hub around which business success spins. As new technologies like generative AI emerge, fresh decision-making approaches develop, and organizational barriers increase, product leaders must adapt to deliver value to their customers. The 2024 Gartner Leadership Vision for Product Management Leaders offers guidance on how product managers can prepare for three critical priorities in the com...

Technology leaders at midsize enterprises struggle to evaluate, select and deploy emerging technologies that add value. The Gartner Technology Adoption Roadmap harnesses the collective wisdom of midsize enterprise CIOs and leaders to understand adoption plans, value and risk perceptions of 50 technologies across six core domains: Computer infrastructure and platform services; storage and database; digital workplace; IT automation; network; and...

Most organizations today use cloud computing, which continues to generate hype as well as technology innovations and trends. Infrastructure and operations leaders must treat the hype about cloud computing pragmatically, as innovations emerge and cloud use becomes ubiquitous. Despite the broad and mainstream use of cloud computing, hype surrounding the benefits and limitations of cloud persists. Most organizations use cloud computing and are in...

During economic and social volatility, organizations achieve success through sustainable efficiency. Organizations must determine how to make the best possible use of new technology developments that could cause significant disruption over the next three years, such as generative AI, and embrace the connected workforce nature while remaining resilient. Join this free webinar as Gartner expert Bart Willemsen reveals the Gartner Top Strategic Te...

ChatGPT has made generative AI (GenAI) a top priority for the C-suite and has sparked tremendous innovation in new tools beyond foundation models. In the past year, Gartner unveiled its GenAI Hype Cycle to guide technology innovation leaders through these fast-moving technologies and markets. The huge number of GenAI applications and use cases provides great potential for rapid adoption and business value. But it also forces organizations to r...

In 2024, infrastructure and operations (I&O) leaders are confronted with unprecedented levels of change and disruption, necessitating a shift beyond the traditional balancing act of supply and demand. To maximize value, I&O must embrace AI, automation, and the creation of self-service, resilient platforms. However, this transformation requires ruthless prioritization aligned with customer needs. Transparency regarding priorities, inves...

Here we are, just over a year after the most significant bang of most of our careers – generative AI – and the question is no longer what is it, but how are organizations putting it into action? Generative AI accelerated the business agility agenda from discussions to proactionary approaches and strategies. Still, few organizations have determined the best ways to measure and quantify these initiatives or consistently track them to...