What distinguishes best-in-class customer experience (CX) organizations? According to a recent Gartner survey, top CX practitioners differentiate themselves in executive compensation, organization structure, collaboration and decision making. What exactly do they do that gives them an advantage? Join this complimentary CX webinar to find out what best-in-class looks like, and what could be the best CX path for your organization. Discover the C...

Cybersecurity is a business issue, not a technical one, according to 88% of boards of directors surveyed. In fact, cybersecurity is now the number-one spend item on the technology investment list. To thrive in the new environment, cybersecurity must be treated as a business decision. Organizations must stop investing in security tools and start investing in outcomes. Treating cybersecurity as a business decision requires aligning protection le...

The pandemic and rising geopolitical tensions have contributed to increased volatility and complexity in legal and compliance workloads, with looming economic headwinds placing additional pressure on departments. Legal and compliance leaders are making unprecedented levels of investment in technology to drive productivity and operate in a cost-conscious environment. To succeed, they must devise deliberate technology roadmaps that anchor invest...

The fierce competition for IT talent shows no signs of abating in 2023. Intensifying internal and external expectations, a need for new skills and a tightening labor market place greater pressure on IT leaders to identify, attract and retain top talent. Join this IT talent webinar as a panel of Gartner experts from across IT roles share what will attract and retain the best talent. These insights will help you acquire new and changing IT and d...

Constantly changing strategic priorities requires CIOs to balance execution across the IT and enterprise operating models. To leverage execution success, CIOs need to understand dependencies between operating models, clarify capabilities and provide engaging tactics. An organization’s ability to adapt enterprise business operations (or EOM) will impact the success of executing new objectives. However, 62% of strategy leaders identified t...

The importance of technology leadership became a driving priority for many organizations. Your leadership style, the way you engage with your teams, peers, suppliers, executives, and even your approach to corporate politics are determined by your personal brand. Knowing your brand and your approach can tell you who you are as a leader. Knowing how to use and grow it will show everyone else. Join this free leadership webinar to identify your ow...

A new year and rising economic hurdles push security and risk technology customers to consolidate their buying approaches. Technology provider CEOs and product leaders must make sense of the shifting landscape and determine what to expect as 2023 unfolds. Organizations must look across the security industry to identify key trends, explore newly emerging technologies, and examine the key innovations and transformations in this hotly contested m...

Leading organizations expect to double the number of artificial intelligence (AI) projects in place, and according to one of the Gartner surveys, 40% of organizations have thousands of AI models deployed. In this complimentary AI webinar, Gartner experts Erick Brethenoux and Frances Karamouzis will discuss the top insights gathered from the survey, with a focus on value generation results from AI initiatives, operationalization of AI, talent t...

Hiring talent, especially for cybersecurity roles, is difficult. But what if we told you that there are resources specifically designed to make that challenge easier? Even more so that there’s an industry recognized framework to align your cybersecurity hiring practices to? In this free webinar, Gartner expert Patrick Long breaks down how to apply the National Institute of Standards and Technology’s (NIST’s) National Initiati...

Organizations frequently cite information security as a top obstacle to the adoption of cloud computing, yet improved security is considered to be a top driver. How do leading organizations strengthen information security to make the path to cloud computing easier? This complimentary webinar explores the current and future state of cloud security across infrastructure, platform and software as a service (SaaS) offerings, including hybrid cloud...