Transformational technologies enable you to do new things or do things in new ways to achieve resilient growth amid ongoing and frequent disruptions. Yet, which technologies should you embrace to successfully transform your business? This free Gartner webinar will spotlight five technologies that will have wide-ranging implications for all organizations, along with additional technologies and trends that should be on your innovation team's wat...

Recent advances in generative AI (GenAI) make it the most disruptive set of technologies and capabilities to hit the global market in decades. GenAI could significantly impact shareholder value by providing new and disruptive opportunities to increase revenue, reduce costs and improve productivity, and better manage risk. In the near future, GenAI will become a competitive advantage and differentiator. Boards of directors must become familiar...

The success of your strategy depends on how well you communicate it. You should be able to do so in just one page. Enterprises that achieve their strategic objectives are better at strategy communication than those that do not deliver on their strategic ambition. Storytelling is key to this as it underpins many of the techniques for sharing and explaining strategy, including a 1-page strategy. Join this complimentary leadership webinar to expl...

Recent workplace disruptions include employee departures, shifting operating models, digital acceleration, hybrid work, and others. Employees are exhausted due to all the changes, and it is impacting the success of technological initiatives. Many organisations develop effective project plans and address change management properly, but CIOs do not always get the results they want due to change fatigue. CIOs may improve the chances of their chan...

Tech and service provider leaders expect to grow their revenues in 2023 despite economic uncertainty. However, Gartner expects that almost half of these high-tech companies will face challenges in realizing their revenue goals. As customers, markets and technologies change, leaders need a flexible management framework for uncertain times. This complimentary high-tech webinar will help leaders determine the hidden challenges for their revenue g...

Digital technology initiatives are top priority for many boards of directors. As a leader in software engineering, you are in the center of mission-critical endeavors. You need to modernize your companies by redefining talent management and empowering your teams to develop digital products that satisfy consumers, partners, and employees. You need to develop a software engineering group of international caliber. This is quite simple to state, b...

The majority of R&D leaders report that over 50% of new products and technologies they develop are not adopted by their business partners for deployment into the marketplace. In order to increase the organization’s innovation adoption rate, R&D leaders need to increase their own confidence in the innovation or technology they are creating and increase stakeholders’ desire to accept and use the innovation. The most effective...

Ongoing unpredictability and the complexity of macro disruptors in today’s business environment puts the general counsel (GC) at the center of corporate response. The GC often steps into the role of the most trusted advisor to the CEO and board chair. It also plays a key role in synthesizing changing public expectations of corporate behavior, strengthening internal governance, and providing clarity on legal and compliance risk. Join this...

Technology has transformed how customer service and support organizations enable customer service reps, impacting how customers seek service. With increasing levels of process automation, rep enablement, and customers attempting to self-serve, the modern customer service and support function looks vastly different than it did 20 years ago. Accordingly, the growing accessibility of technology means that customers and customer service employees...

Change is the constant in today’s world, and technology must keep pace. Thus, innovation is mandatory. IT leaders must assess whether key technological trends have the potential to generate both opportunities and significant disruptions. Whether your enterprise needs to optimize its operations, scale its growth or pioneer new technology-led business models, you must act now or risk losing competitive advantage to those who do make the sh...