Discussion Topics: Learn the elements that increase the complexity of decision ecosystems Explore how decision techniques are combined to address complex decisions Discover how decision modeling addresses the new decision-making challenges EDT: 10:00 a.m. | BST: 15:00 Effective decision making keeps getting more difficult. In a recent Gartner survey, 65% of respondents said the decisions they make are more complex than just two years ago, and...

Discussion Topics: Why business-led IT is the CIO’s secret weapon How to exert control over non-formal IT technical capabilities and I&T talent Enhance organizational engagement, reduce risk and increase enterprise value There is a huge rise in the technical capability and infrastructure and technology (I&T) talent outside of formal IT departments. Untamed and untapped, this can lead to a surge in uncontrolled technical sprawl. H...

Discussion Topics: Link your digital workplace program to business value Align business outcomes with a program aimed at new ways of working Directly support digital transformation initiatives with your digital workplace program EDT: 10:00 a.m. | BST: 15:00The inability to articulate the value and relevance of your digital workplace program can lead to less executive support, less participation of business stakeholders, and generally less busi...

Discussion Topics: Choose the best pricing metric for your offering Address customer expectations for volume discounting Decide if a freemium strategy or free trial is right for you Suboptimal pricing approaches can reduce margins and hinder growth for technology providers. Setting the optimal price is critical to winning new customers and maximizing profits, and how you determine the price can be even more important than the price itself. In...

Discussion Topics: 6 key forces that will drive change and disruption in the tech provider industry by 2025 Impacts of the 6 key forces across various aspects of the tech provider industry Decisions and actions to take now to seize the long-term opportunities EDT: 11:00 a.m. | BST: 16:00The pressure to deliver results in the short term makes it hard for tech providers to prepare for the long term. It is vital that tech providers ensure they un...

Discussion Topics: Explore the advantages of Gartner's new Emerging Technologies and Trends (ETT) research How technology and service providers can anticipate and integrate emerging technologies Use Emerging Technologies and Trends (ETT) research to accelerate your decision making AEST: 3:00 p.m. (Sydney) | EDT: 1:00 a.m. (New York)Leaders in Technology and Service Provider organisations face great opportunity and intense disruption from emerg...

Discussion Topics: Why megatrends matter so much The 10 megatrends that will most impact your strategic plans How to use megatrends for your business and technology planning EDT: 10:00 a.m. | BST: 15:00Megatrends can be political, technical, or social. They last for a decade or more, with a broad impact on business and society. They influence which technologies and digital business strategies will be successful, which vendors prosper or strugg...

Discussion Topics: Build a risk-balanced, cost-optimized operating models that deliver segmented customer service Transcend the status quo of bottom-line profits by becoming a purpose-driven organization Create a multi-year, integrated digital supply chain strategy and roadmap Why do the best supply chains gain a competitive advantage during disruptive times? According to a recent Gartner survey, 97% of respondents said they experienced a disr...

Discussion Topics: Discover how to calibrate digital based on Gartner CIO Agenda data Understand the impact of different value propositions on digital degree of a business model Learn productization of education and the need for matching operating models EDT: 10:00 a.m. | BST: 15:00Globally, the pandemic has accelerated digital in higher education institutions. The question now is, will that acceleration be sustained, or will it halt after the...

Discussion Topics: Define a strategic direction for data & analytics that links to measurable business outcomes Deliver the capabilities, resources and technology solutions required to deliver success Ensure stakeholders can and will participate in the change to becoming data-driven AEST: 2:00 p.m. (Sydney - 11 May) | EDT: 12:00 a.m. (New York - 11 May)CIOs in midsize enterprises (MSE) need to turn demand for data and analytics into tangib...