Hybrid cloud is the future of cloud computing. In fact, IDC says more than 90 percent of enterprises already use multi-cloud services and platforms. But in order for a hybrid cloud architecture to run smoothly, all applications and systems must work together seamlessly. In the next installment of this live Master Class series, you will be joining Government Technology and Oracle to learn the tactics and strategies that you need to know to succ...

All too often, state and local governments are poorly prepared for system outages triggered by ransomware attacks or other disruptive events. Multiple data protection tools and management consoles make ransomware protection more complex and time-consuming than it should be. And multiple generations of systems across a patchwork of compute and storage platforms creates complexity and data sprawl that slows down recovery and increases vulnerabil...

The pandemic has permanently altered the way government conducts business, including where it conducts business. Recent Center for Digital Government research found nearly three-quarters of state and local agencies anticipate hybrid work — where employees work from home at least on a part-time basis — will be their long-term model. But it will take innovation and creativity to make this workplace of the future successful. In a new...

Medicaid is among the largest, costliest and most important programs operated by state governments. Millions of Americans -- including low-income families, pregnant women, elderly adults and people with disabilities -- rely on Medicaid programs for health coverage. Total Medicaid spending, a cost that’s shared by the federal government and individual states, topped $600 billion in 2019. Clearly, using innovative technology to both improv...

Constituents trust their local governments to provide services that are responsive to their individual needs. Now, more than ever, constituents expect their government services to evolve and change - just like how their own lives have evolved and changed. This is especially true as governments embrace flexible working policies and remote work arrangements for their employees - and, in the process, innovate on traditional, in-person services. B...

After a year marked by a global pandemic and civic unrest, local government leaders are even more focused on connecting and building trust with constituents. New research from the Center for Digital Government shows city and county leaders overwhelmingly believe local government plays a critical role in building a sense of community with residents — and they’re increasingly using digital tools to do so. On Sept. 16, Government Tech...

Join Government Technology and Cisco on September 15 at 11am PT/2pm ET as we discuss how organizations around the world have faced an unprecedented change: the massive and overnight shift to remote work due to the COVID-19 pandemic. Now the future of work will be hybrid. Every meeting moving forward will have in-room attendees and remote attendees, and it’s imperative that governments create an inclusive experience for every member of th...

Traditional service delivery in government has often focused more on processes than on people in need. Siloed programs, departments and IT systems have required vulnerable constituents to navigate unnecessary complexity and often participate in redundant processes to get access to services. At the same time, agencies have been stuck with monolithic or highly customized technology systems that have hindered innovation.Technology today is changi...

The public is used to consuming information online. And it’s no different when it comes to government resources. In fact, during the pandemic, constituents have turned to state and local websites more than ever for the latest public health announcements and other important government information. Nothing can be more frustrating for constituents and the public sector employees serving them than not easily finding what is needed through a...

Rampant cyber-attacks. A rapidly shifting hybrid work environment. Increasingly complex open-source software solutions. Those are just a few of the reasons why it’s never been more important for IT leaders to prioritize application security. For state and local government and education organizations, application security must be made a focus throughout the entire development life cycle, protecting against breaches from end to end. To get...