COVID-19 is a humanitarian crisis, leading to overwhelming demands on services and programs and forcing a dramatic shift to digital. We may not know what the next waves of this crisis will bring, but it’s clear that transitioning to digital services will allow you to be better prepared. Business as usual won’t cut it. In this webinar, we look at the top 5 services to digitize now, and how to stay ahead of future waves of demand.

When COVID struck, some government agencies were ready with communications to educate and inform residents quickly. As the impact of the virus grew — and conditions like “shelter in place” were enforced or unemployment hit historic highs — some agencies followed the changes and adapted their messaging on a dime to follow the need of their communities. What do they all have in common? Find out in this webinar. We’l...

Responding to COVID-19: Best Practices for the Gov Community New information surrounding the coronavirus outbreak arrives daily. While many health experts predict that the U.S. will receive its share of the impact, there are also reports of misinformation and disinformation. What can government agencies learn from one another to stay ahead of this public health crisis? Join us for this 90-minute webinar to explore the answers. From communicat...

No individual or organization can prevent or fully predict natural disasters, imminent threats, or local tragedies. However, communications officers are expected to be prepared to address citizen safety and well-being in the event of a crisis. Is your organization prepared to successfully navigate an unforeseen disaster? Join us to hear more about how to make your organization more resilient and learn from those who’ve weathered the stor...

A discussion on ensuring your constituents get the information they need when disaster strikes. Is your organization resilient enough to continue operating when a natural disaster or crisis strikes—while also communicating critical information to stakeholders? In moments like those, communications experts like you need to act to ensure everyone stays safe and that what’s being communicated to the public is factual. If a hurricane i...

In a crisis, effective government communication is more important than ever. From natural disasters to data breaches, government is often the primary source of information the public relies on for critical safety and security details. Join this complimentary webinar to rethink traditional crisis communication strategies and learn: The importance of proper preparation of an emergency communications plan for your agencyCommunication tips from e...