In 2016 and 2017, the Jackson County Detention Center was making national headlines for excessive use of force, federal indictments of officers for trafficking in contraband, assaults on staff, and facility conditions that had local media referring to the jail as an “eight-story human rights crisis”. The changes that turned around the facility began with one small focus on better community relations and ultimately resulted in a 74%...

If you are a 911 dispatcher, it’s a safe bet to say that you have been, currently are, or will be stressed out in this profession. If stress is starting to affect your life and job, it doesn’t have to be your downfall. This webinar is geared towards all 911 dispatchers (trainees to seasoned vets) who want to understand more about stress and learn how to help manage it in their daily lives. We will discuss the science of the stress...

In the second part of this webinar series, we provide practitioners with an understanding of how to use the ORBIT model to increase engagement from interviewees and obtain more information in a range of contexts. This includes the key rapport-building principles of Honesty, Empathy, Evocation, Adaptation, Autonomy, and Reflection as well as the interpersonal behavior wheel. The ORBIT model of interviewing has been used in a range of operationa...

With law enforcement under intensive scrutiny, community engagement is more important than ever before. That scrutiny, however, also bred distrust of police, so old engagement strategies may no longer be effective. This panel discussion will share fresh ideas from leaders in community policing that have proven successful around the country. Most of the ideas you can implement at little to no cost with existing resources. If you’re lookin...

In this webinar, we will discuss current cutting-edge issues involving many facets of law enforcement and criminal justice in general. We will examine styles of policing along with their pros and cons, the use of force along with use of force data, and legal issues including case law and liability-related matters such as immunity. We will look at police reform efforts through the ages and what some now propose. We will examine the role of ethi...