How does a small service team of three ensure customer success while handling over 1000 tickets a month? Tanya Christensen will show you how her team at Northrop Grumman uses Atlassian tools to crush SLAs in our Carahsoft-sponsored webinar: Northrop Grumman: Flipping the Table withRevolutionary Service Management This is the first of a multi-part webinar series that explores critical success factors for digital transformation. In this fast-pac...

Attackers could be using your domain to send emails impersonating one of your agency employees. How do you prevent your people and organization from being abused, spoofed and defrauded by business email compromise attacks? Impostor email continues to be a challenge for most security professionals. This webinar will discuss the email threat landscape, how to identify potential exposure and how to leverage authentication methods such as DMARC to...

Join VMware and Prosys on June 27 to discover VMware Cloud on AWS, the best-in-class hybrid cloud solution. Product experts will be discussing the key benefits of VMware Cloud on AWS such as: Accelerated innovation Leveraging existing VMware investments Achieving operational consistency Deploying a hybrid cloud environment without complexity Simplified operations Enhanced availability Attendees of this workshop will also learn how VMware Clou...

Join McAfee and Carahsoft for a 2 hour technical exchange to discuss how DHS can leverage their current McAfee investments to achieve the greatest protection, gain improved cloud workload visibility, improve incident workflow management in ePO, and to more effectively monitor and manage ePO system health.McAfee engineers will be leading discussions around the following topics: ENS Policy Creation, Best Practices, and HygieneProtecting your age...

You are one of a select number of individuals that are one step away from becoming a Palo Alto Networks CYBERFORCE Defender. CYBERFORCE is a Palo Alto Networks recognition program that highlights the great work that channel partner engineers are doing every day. Starting in the month of June, Palo Alto Networks and Carahsoft will begin hosting a series of virtual workshops about the various tools that qualify for CYBERFORCE experience points (...

This event is the premier gathering of CBRN (chemical, biological, radiological and nuclear) / WMD (weapons of mass destruction) Joint, Interagency, Intergovernmental, Multinational, Industry Academia and CBRN professionals. CBRN/ WMD terrorism at home and abroad is a persistent threat with the potential to have mass casualties. The goal of the exhibition is to leverage the CBRN community to provide the best support possible to current operati...

The role that social media plays in government is not optional anymore - it has become expected by communities and the citizens being served. As such, government agencies need the support of intuitive technology that has the ability to integrate across departments and teams, allowing for a unified approach when it comes to dealing with citizen engagement, service delivery, crisis communication, and day-to-day government operations.Join our com...

Exploring large datasets can not only be challenging but also time consuming. The data science workflow encompasses ETL - where data is fetched from disparate places, data preparation, machine learning model creation and training, and an evaluation of predicted results. While CPU based computng has historically excelled in exploring data lakes, compute time can often be slow - preventing a developer from having a "conversation" with her data....

Enabling digital government is difficult in the face of continuously increasing regulations, cybersecurity threats, and new user requirements. Agencies are still tasked to enable citizen engagement and modernize channels to ensure mission success. While it feels like an insurmountable and ever-growing challenge, it doesn't have to be.Join us on Tuesday, June 25th for a webcast on Syncplicity.Syncplicity for Government is a FedRamp Ready file s...

OMB Circular A-11 Section 280: CX Core Function - Measurement Featured Speaker: Stephanie Thum, Chief Advisor for Federal CX, Qualtrics. Date: Tuesday, June 25, 2019Time: 2:00pm ET; 11:00am PTDuration: 60 minutesLocation: Online Metrics and measurements are nothing new in government. But until recently, customer experience measurements have been viewed as a "nice to have," rather than a necessity. For many agencies, OMB Circular A-11 Section 2...