Over the past few years, public sector entities across the world have shown incredible resilience and tenacity when faced with existential threats, including the COVID-19 pandemic, cyber security attacks, global economic uncertainty, and the rising popularity of revolutionary, science fiction-esque generative AI. Federal government employees have shown that successfully innovating and modernizing both internal process and external service deli...

Unleash the Power of Advanced Excel: Elevate Your Skills for Government Professionals Supercharge your Excel skills with our Advanced Excel for Government Training! Designed for individuals already proficient in intermediate Excel features, this comprehensive course takes you to the next level of automation, problem-solving, and data analysis. Unleash the power of named ranges to streamline calculations and data management. Master advanced dat...

As public sector agencies become increasingly data-driven the need for effective data governance is more important than ever before. With data informing policy, fueling AI initiatives, and shaping digital customer service; it is essential that your data governance programs are fit for purpose. Although the importance of effective data governance is well-recognized, initiative often falls short. Organizations often make three key mistakes: atte...

As public sector agencies become increasingly data-driven the need for effective data governance is more important than ever before. With data informing policy, fueling AI initiatives, and shaping digital customer service; it is essential that your data governance programs are fit for purpose. Although the importance of effective data governance is well-recognized, initiative often falls short. Organizations often make three key mistakes: atte...

In today’s evolving work landscape, organizations face challenges related to workforce diversity, talent shortage, and the need for innovative thinking. Embracing neurodivergent professionals could offer a solution to these issues. By integrating neurodivergent workers, companies can tap into unique perspectives and problem-solving approaches, providing a competitive advantage. Despite the growing emphasis on diversity, equity, and inclu...

In today’s evolving work landscape, organizations face challenges related to workforce diversity, talent shortage, and the need for innovative thinking. Embracing neurodivergent professionals could offer a solution to these issues. By integrating neurodivergent workers, companies can tap into unique perspectives and problem-solving approaches, providing a competitive advantage. Despite the growing emphasis on diversity, equity, and inclu...

It’s not a question of “if” the public sector should take on digital transformation, but “how” – and to what end? As a participant in this webinar, you will have the opportunity to hear from government practitioners and learn about current trends and key digital leadership skills needed to build and advance Resident Engagement Platforms. This virtual event will provide key action items to help you to success...

North America is a region known for its rich multiculturalism and diverse ethnocultural groups. In Canada specifically, there are over 250 ethnocultural groups, making it a land of immigrants. The country’s population is also experiencing an aging demographic, with immigration being the primary source of population growth. In fact, the Federal Government has set a goal to welcome around 1.5 million immigrants by 2025. Given this demograp...

Experience the transformative power of artificial intelligence (AI) in project management within the public sector through our immersive training program, “AI Transforming Project Management in the Public Sector.” Discover how AI technologies are revolutionizing traditional project management practices and learn how to harness their potential to drive innovation and achieve greater project success. In this dynamic training, partici...

“Seamless customer experience is the key to creating a positive experience between citizen and their government entities. But the acceleration of digital tools and multiple points of interaction had added many layers of complexity to service delivery. Despite the emerging challenges, the public sector continues to transform service delivery to support citizens throughout all stages of life. Today, with almost all aspects of life being di...