Office 365 is an incredibly powerful tool for boosting productivity and facilitating collaboration, but ensuring secure agency collaboration becomes a bit more complicated when it comes to managing guest users and external sharing.Controls must be configured correctly and out-of-the-box functionality is one-size-fits-all within the tenant. Agencies must ask themselves the following important questions: How do I enforce external sharing policie...

Space is more than launching rockets. NASA is one of the richest and most diverse IT marketplaces in the government landscape. In this Washington Technology Power Breakfast, we’ll hear from leading NASA executives and other knowledgeable sources who will explain the drivers and trends shaping NASA’s landscape as well as what they expect from their contractor community. From the role OTAs play to opportunities to partner and expand...

Software Defined Wide Area Networks (SD-WAN) have been very successful as an enterprise solution in the commercial world, but security concerns and the government’s former emphasis on working in offices has slowed its deployment in the public sector. Now, however, with large parts of the federal workforce working remotely, demand for access to the public internet has dramatically increased. Release of new interim guidance about TIC 3.0 a...

In the decade since "Cloud First" debuted as a formal goal of government, federal agencies have made tremendous progress in transforming both their IT infrastructure and modernization strategies. But as the (relatively) easy migrations have been made, the remaining systems and workloads require decidedly more complex approaches. The 2020 Federal 100 winners include experts in all aspects of "Cloud Smart" modernization, from security to scalabi...

It’s been more than 40 years since the last major revamp of the federal job classification system—before the internet and cell phones, let alone cloud services and data scientists. And in the wake of COVID-19, even employees in long-established roles are being forced to adapt to radically different working environments. The challenges for federal agencies are massive -- but so too are the opportunities to reimagine roles within the...

Improving the customer experience has been a federal focal point for several years now, but many organizations still struggle with turning basic goals like "better design" and "meet digital natives' expectations" into a practical program to improve CX. In this GCN editorial webcast, GCN editors will speak with CX experts within government about what's worked for them, and how to make sure CX investments pay dividends across the enterprise. Thi...

Artificial intelligence has the potential to reinvent the way agencies approach complex mission challenges, and automation has already transformed operations across government. By freeing workers from repetitive, low-value work and drawing insights out of datasets too vast for humans to process, these technologies are emerging as cornerstone for a customer-centric and data-driven government. The 2020 Federal 100 winners include several leaders...

Government programs are a prime target for sophisticated fraud schemes that are becoming increasingly well-organized, and the COVID-19 crisis has crystallized how quickly the demand for public services can escalate and strain resources. Many government agencies struggle to maintain operational controls while ensuring approved beneficiaries receive the resources they're entitled to. This results in cumbersome verification processes. Time-consum...

Please join us for this virtual workshop and learn how your peers across government are working to secure and streamline essential operations in this time of telework and social distancing. Discussion topics will include: The latest guidance from OMB and OPM, and practical steps agencies are taking to implement it. Security risks and the steps being taken to mitigate them. Obstacles to deploying COTS services for telework, and how to address t...

IT modernization is a leap into the digital future, and cloud computing is its springboard. In the federal sector, cloud is quickening the advancement of mobile technology, data analytics, artificial intelligence, the Internet of Things, agile computing, streamlined development models and advanced cybersecurity. The outcome is growing efficiency and effectiveness in agencies’ missions, improved customer service at agencies seeking to emu...