The very first FHLBanks and Salesforce User-Group where all the FHLBanks can connect, share strategies and best practices as it relates to technology, digital transformation, and modernization.

Whether it is inquiring about benefits services, filing a community complaint or reporting an outage, individuals want information from their government quickly and through their channel of choice. Government contact centers are challenged daily with providing service to constituents; meeting them where they are timely and efficiently. The pandemic only magnified this need and growing citizen requests quickly overwhelmed most agency call cente...

Join to hear how local government organizations are using the power of the Salesforce platform to meet the demands that situations like COVID-19 have created.

Citizens are holding the government to high standards of communication -demanding that they interact with speed, efficiency, and accuracy, like their favorite e-commerce companies do.Reasons such as customer service, Real ID mandates, and other pandemic requirements have accelerated creativity in the Department of Motor Vehicles across the country. Register now for this upcoming webinar to find new ways to communicate and connect with the cons...

As vaccines are being distributed across the country, many states are challenged with efficient strategies and managing logistics. To aid in the massive undertaking, Salesforce created Vaccine Cloud, which is an end-to-end solution addressing the needs of governments, healthcare providers and organization. Register for our virtual event featuring a live panel of public health and industry experts for public health authorities, healthcare provi...

Is your agency struggling to manage its appeals due to manual, extremely time-intensive appeals processes? Will you be able to effectively manage the wave of appeals that is predicted due to the financial impact of the pandemic? This webinar will discuss how AST's Appeals and Exemptions solution, built on the Salesforce cloud platform, provides a template that allows citizens to apply for appeals and exemptions completely online! Discover how...

As the work environment continues to shift, the opportunity to innovate and engage with citizens is creating long term changes to policy and business processes. Join us to hear stories from the front lines of how existing operations are pivoting to address new market demands and being updated to respond to new information. Our panelists will share how business processes have changed and how policies have been reevaluated through the pandemic t...

You are invited to explore today's most innovative technology products at the INL Virtual Cyber Day on Tuesday, September 1, 2020. Cloud computing Storage Cybersecurity Operational technology Mobility products Virtualization Big data And more Check out the Salesforce session, Digital Transformation Checklist: Key Attributes for Successful Platform-based Digital Transformation at 1:30pm ET. Join our 25-minute session to learn about our best pra...

Nearly 80% of government agencies are looking to digitally transform this year.How does your city plan to innovate?Salesforce and Vertiba discussed the findings of The Center for Digital Government Research. Over 150 IT officials, agency heads, and appointed officials across the US were given a survey to identify the key aspects of digital transformation in Government. This webcast covered: What technologies cities think will best improve cit...

Come learn how revolutionary technology platforms easily integrate with your current infrastructure enabling automation, collaboration, mobile and rapid response to change.Register today for a complimentary educational seminar promoting government innovation and a hands-on training session! Questions? Contact me.Brian KingSalesforce Government Team atCarahsoft Technology Corp.703-889-9826 (Direct)877-SFDC-007 (Toll-Free)brian.king@carahsoft.c...