For more than two years the COVID-19 public health emergency has continued to present unprecedented challenges for government agencies providing citizens with health coverage. While finally, an end to the pandemic is in sight, citizens will continue to hold the government to high standards of communication - demanding speed, efficiency, and accuracy when it comes to the continuation of their post pandemic health care needs. Join Salesforce to...

The very first FHLBanks and Salesforce User-Group where all the FHLBanks can connect, share strategies and best practices as it relates to technology, digital transformation, and modernization.

Whether it is inquiring about benefits services, filing a community complaint or reporting an outage, individuals want information from their government quickly and through their channel of choice. Government contact centers are challenged daily with providing service to constituents; meeting them where they are timely and efficiently. The pandemic only magnified this need and growing citizen requests quickly overwhelmed most agency call cente...

Join to hear how local government organizations are using the power of the Salesforce platform to meet the demands that situations like COVID-19 have created.

Citizens are holding the government to high standards of communication -demanding that they interact with speed, efficiency, and accuracy, like their favorite e-commerce companies do.Reasons such as customer service, Real ID mandates, and other pandemic requirements have accelerated creativity in the Department of Motor Vehicles across the country. Register now for this upcoming webinar to find new ways to communicate and connect with the cons...

As vaccines are being distributed across the country, many states are challenged with efficient strategies and managing logistics. To aid in the massive undertaking, Salesforce created Vaccine Cloud, which is an end-to-end solution addressing the needs of governments, healthcare providers and organization. Register for our virtual event featuring a live panel of public health and industry experts for public health authorities, healthcare provi...

Is your agency struggling to manage its appeals due to manual, extremely time-intensive appeals processes? Will you be able to effectively manage the wave of appeals that is predicted due to the financial impact of the pandemic? This webinar will discuss how AST's Appeals and Exemptions solution, built on the Salesforce cloud platform, provides a template that allows citizens to apply for appeals and exemptions completely online! Discover how...

As the work environment continues to shift, the opportunity to innovate and engage with citizens is creating long term changes to policy and business processes. Join us to hear stories from the front lines of how existing operations are pivoting to address new market demands and being updated to respond to new information. Our panelists will share how business processes have changed and how policies have been reevaluated through the pandemic t...

You are invited to explore today's most innovative technology products at the INL Virtual Cyber Day on Tuesday, September 1, 2020. Cloud computing Storage Cybersecurity Operational technology Mobility products Virtualization Big data And more Check out the Salesforce session, Digital Transformation Checklist: Key Attributes for Successful Platform-based Digital Transformation at 1:30pm ET. Join our 25-minute session to learn about our best pra...

Salesforce's Most Trusted Platform for Government is Even More Secure Salesforce Government Cloud Plus enables government customers to lower overall cost, rapidly customize as needed, accelerate time to value, and scale the impact of their mission and charter. Partnering with AWS Gov Cloud further accelerates the ability to deliver the required security and compliance controls to protect the most sensitive, unclassified data. Accelerate Time...